Question about HP DeskJet 960c InkJet Printer

1 Answer

Jammed scrap of paper

My manual, which is for 870cxi - not 960C - says to "remove in/out tray by using removal latch underneath tray." That isn't on the 960C - and I can't get to scrap of paper peeking from cartridge railing area. When I turn on printer, scary loud noises begin.

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  • maica Aug 20, 2007

    The above information immediately solved jammed-paper crisis. THANKS!!!

  • maica Aug 20, 2007

    Information received immediately solved jammed paper crisis. Thanks!!

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I'd be happy to type out the instructions on removing the paper underneath the tray, but this link from HP gives you step by step graphics on how to fix it properly. [Copy all lines and paste in your browser address bar as one single line) http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=28175&prodTypeId=18972&prodSeriesId=28175&objectID=bpd09128 ZT3000 "Beta tester of "0"s and "1's"

h10025.www1.hp.com

HP Deskjet 960cse Printer support

h10025.www1.hp.com

HP Deskjet 960cse Printer Get...

Posted on Aug 19, 2007

  • Anonymous Aug 19, 2007

    Okay, looks like all you have to do is click on the link above. No copying and pasting involved here.

    (Each forum is different on how it handles web links)

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Hi from retired Englishman in SW France,

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Hi Malcolm from retired Englishman in SW France,
Remove the complete drawer. To do this you will have to do one of the following-
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I suspect that it is the conditioner/softener tray which needs a thorough clean, paying particular attention to the sentences in BOLD ;-0)
-------------------------------------
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Need Owners manual for HP 960C printer
CLICK HERE for a pdf version of your manual.


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