I have run all the ink head cleaning and deep cleaning procedures- several times each, and my magenta still refuses to print well. I can sometimes get a pink faded line when I do a test page, but more often than not, it is white where it should be red. I printed a large picture of an apple or something- all red, to try and get the clog or whatever out- still no go. I switched out an almost full magenta cartridge with a brand new one, the problem still persists. Please help
Here's what you should do. Remove all ink cartridges. Get some rubbing alcohol, preferrably 91% proof (leaves less moisture) Get a couple normal paper towels. Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.) The gold contacts on each cartridge should be gold when you are done. Use the same procedure on the gold contacts of the ink cartridge housing inside the printer. Take your time, do it well. If that does not fix the problem, then do the following. Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text. If you see a black print, then the problem is your magenta cartridge (despite having installed a new one) If the magenta prints, then you know the magenta cartridge is good. If the magenta prints but the black doesn't, then you have a printer failure. Let me know your results. ZT3000 Beta tester of "0"s and "1's"
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I did the magenta test problem and my magenta is broken. The black works perfect. I even installed a new magenta cartridge. What do I do now?
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