I have run all the ink head cleaning and deep cleaning procedures- several times each, and my magenta still refuses to print well. I can sometimes get a pink faded line when I do a test page, but more often than not, it is white where it should be red. I printed a large picture of an apple or something- all red, to try and get the clog or whatever out- still no go. I switched out an almost full magenta cartridge with a brand new one, the problem still persists.
Please help
I did the magenta test problem and my magenta is broken. The black works perfect. I even installed a new magenta cartridge. What do I do now?I did the magenta test problem and my magenta is broken. The black works perfect. I even installed a new magenta cartridge. What do I do now?
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Re:
Here's what you should do.
Remove all ink cartridges.
Get some rubbing alcohol, preferrably 91% proof (leaves less moisture)
Get a couple normal paper towels.
Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.)
The gold contacts on each cartridge should be gold when you are done.
Use the same procedure on the gold contacts of the ink cartridge housing inside the printer.
Take your time, do it well.
If that does not fix the problem, then do the following.
Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text.
If you see a black print, then the problem is your magenta cartridge (despite having installed a new one)
If the magenta prints, then you know the magenta cartridge is good.
If the magenta prints but the black doesn't, then you have a printer failure.
Let me know your results.
ZT3000
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just wipe the nozzles or the printhead .on a wet cloth...using DI(deionize water) to remove the clogs that cover nozzles...and then deep clean the printhead using the printer panel features...
The other week I had the black print head clog up, requiring daily nozzle deep cleaning [a normal 'ocassional' maintenance function]. Thought I needed a new Print head, so anything worth a try.
I loaded up an old black cartridge [I load all my own......always have] with Isopropyl Alcohol and ran deep clean on that cartridge a couple of times, then repeat printed [6 times] a page full of the number 8 in about half inch character size, to get the alcohol through the nozzles. then Deep cleaned again 3 times, to wash it through the print head.
I reloaded the normal ink filled cartridge and ran the '8' page again till I got good black output. It has now been working without problem, daily, for over a week. Clearly if it's a Magenta only problem, the cleaning as described above would be a bit different, as the magenta is one of 4 colour cartridges.
My printer does quite a lot of work, and was bought at least a couple of years ago, being used daily for alpha numeric and photo printing work. This was the first difficulty I experienced with it.
Hope the above might help.Ken
Think you may have killed your print head, but try this. OK, Canon will hate me for posting this. 1. Remove ink cartridges 2. Remove print head 3. go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way. 4. Fold several layers of paper towel and place on flat surface. 5. Run hot water until HOT! 6. Turn hot water back to a dribble. 7. Run the dribbling hot water through print head, be careful not to wet the gold contacts. 8.When water running through print head is clear, place print head on paper towel. 9. Repeat number 7 and 8 until no colour shows on paper towel. 10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry. 11. I normally replace print head after drying, but you may wish to let it air dry overnight. 12. Replace print head in printer and install cartridges 13. Start printing. I do this to all 4 of my Canon printers every 6 months or so. If any colour fails to print after this process it means your print head probably needs replacing.
if it's an inkjet, run any maintenance procedures like cleaning heads, take out each cartridge, take paper towel wet with warm water and touch nozzles gently to remove any dried ink.
Try taking a damp cloth and dabbing it against the printhead nozzels until you get lines forming on the rage from the ink (the nozzels you're having trouble with specifically).
I did the magenta test problem and my magenta is broken. The black works perfect. I even installed a new magenta cartridge. What do I do now?
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