Canon i860 InkJet Photo Printer Logo
Posted on Aug 18, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My magenta will not print well

I have run all the ink head cleaning and deep cleaning procedures- several times each, and my magenta still refuses to print well. I can sometimes get a pink faded line when I do a test page, but more often than not, it is white where it should be red. I printed a large picture of an apple or something- all red, to try and get the clog or whatever out- still no go. I switched out an almost full magenta cartridge with a brand new one, the problem still persists. Please help

  • aharuvi Feb 06, 2008

    I did the magenta test problem and my magenta is broken. The black works perfect. I even installed a new magenta cartridge. What do I do now?

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 76 Answers
  • Posted on Aug 19, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Aug 18, 2007
Answers
76
Questions
0
Helped
81951
Points
167

Here's what you should do. Remove all ink cartridges. Get some rubbing alcohol, preferrably 91% proof (leaves less moisture) Get a couple normal paper towels. Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.) The gold contacts on each cartridge should be gold when you are done. Use the same procedure on the gold contacts of the ink cartridge housing inside the printer. Take your time, do it well. If that does not fix the problem, then do the following. Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text. If you see a black print, then the problem is your magenta cartridge (despite having installed a new one) If the magenta prints, then you know the magenta cartridge is good. If the magenta prints but the black doesn't, then you have a printer failure. Let me know your results. ZT3000 Beta tester of "0"s and "1's"

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

5helpful
4answers

Wrong ink in slot

my brother mfc 6490 has stopped printing yellow, i've done number cleans and changed cartridges with no luck. has anyone out there got a fix for this?
0helpful
2answers

Nozzle Still Clogged After Following Maintenance Procedures

just wipe the nozzles or the printhead .on a wet cloth...using DI(deionize water) to remove the clogs that cover nozzles...and then deep clean the printhead using the printer panel features...

good luck..


5helpful
2answers

MAGENTA NOT PRINTING

The other week I had the black print head clog up, requiring daily nozzle deep cleaning [a normal 'ocassional' maintenance function]. Thought I needed a new Print head, so anything worth a try.
I loaded up an old black cartridge [I load all my own......always have] with Isopropyl Alcohol and ran deep clean on that cartridge a couple of times, then repeat printed [6 times] a page full of the number 8 in about half inch character size, to get the alcohol through the nozzles. then Deep cleaned again 3 times, to wash it through the print head.

I reloaded the normal ink filled cartridge and ran the '8' page again till I got good black output. It has now been working without problem, daily, for over a week. Clearly if it's a Magenta only problem, the cleaning as described above would be a bit different, as the magenta is one of 4 colour cartridges.
My printer does quite a lot of work, and was bought at least a couple of years ago, being used daily for alpha numeric and photo printing work. This was the first difficulty I experienced with it.
Hope the above might help.Ken
0helpful
1answer

IP4300 only recognizes magenta OR cyan

1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.
0helpful
1answer

Magenta ink ran out,continued to use printer,replaced ink tank twice,have done cleaning & deep cleaning several times no magenta coming through,all other colours ok. what to do next?? anybody have...

Think you may have killed your print head, but try this.
OK, Canon will hate me for posting this.

1. Remove ink cartridges
2. Remove print head
3. go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way.
4. Fold several layers of paper towel and place on flat surface.
5. Run hot water until HOT!
6. Turn hot water back to a dribble.
7. Run the dribbling hot water through print head, be careful not to wet the gold contacts.
8.When water running through print head is clear, place print head on paper towel.
9. Repeat number 7 and 8 until no colour shows on paper towel.
10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry.
11. I normally replace print head after drying, but you may wish to let it air dry overnight.
12. Replace print head in printer and install cartridges
13. Start printing.

I do this to all 4 of my Canon printers every 6 months or so.

If any colour fails to print after this process it means your print head probably needs replacing.
0helpful
2answers

Printer is printing everything in pink

more details please:
manufacturer
model number

if it's an inkjet, run any maintenance procedures like cleaning heads, take out each cartridge, take paper towel wet with warm water and touch nozzles gently to remove any dried ink.
0helpful
1answer

Printing light colors does not work

You RINSED the printhead???

I wouldn't do that again.

Try taking a damp cloth and dabbing it against the printhead nozzels until you get lines forming on the rage from the ink (the nozzels you're having trouble with specifically).

Erice
Not finding what you are looking for?

676 views

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...