Question about Canon ZR10 Mini DV Digital Camcorder

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Cassette tray will not eject

My brother recently gave me his old canon zr10 for a birthday present but without a battery charger or battery. So once I was able to turn the camera on I was quite happy. Unfortunately ever since the first time I turned it on there has been a "Eject Tape" message. And every time I try to eject my tape it will act like it's going to eject but only come up partially. I read somewhere on this site that messing with the battery while pressing eject helps. This allowed for the tray to eject about halfway but still not far enough to allow me to get the tape out. Anything you can do to help me will be greatly appreciated. thank you.

Posted by ohhjkillin on

  • ronyjo May 21, 2008

    I experienced the same problem with my 3 yr old ZR10, i.e. it would not eject the cassette. When it failed to eject there was a warning "replace battery pack." I removed the battery pack and plugged the camera into the external power used for charging and the cassette ejection now works.

    The problem may well be attributable some deficiency in the battery pack which occurs with use.



5 Related Answers


  • 1 Answer

SOURCE: Tape won't come out!

I had the exact same problem, and just by dumb luck, I managed to get the tape compartment to pop open after trying hundreds of things. Maybe this will work for you too...who knows??? What I did was to first remove the battery and AC power to "reset" the camera (I guess). I then put the battery back in place and WHILE HOLDING THE CAMERA IN THE UPRIGHT (AS IF USING THE CAMERA FOR VIDEO) POSITION, I pushed the "Open/Eject" latch. VIOLA!!! Like I said, it may be dumb luck, but I haven't had the problem again. It may be that gravity helped to take the stress off the ejecting mechanism...dunno???? BTW, when I was having the problem, the mechanism would "click" 3 or 4 times while trying to move the tape out. Good luck!!! I hope this helps someone!

Posted on Aug 16, 2006



SOURCE: Message reads eject. won't eject

Ihatecanon, Tried the steps you provided above with no luck. Then decided to gently smack the camera twice on the right-top side of the tape compartment. It freaking worked the first time. Got this idea by watching Eric Cartman on South Park... No, really. I read about this in another forum. It's a quick $150 back in your pocket. Just think. You sent the camera to their tech guys and paid them 150 to SMACK-IT :)

Posted on Sep 29, 2007



  • 73 Answers

SOURCE: Cassate tape will not eject from my Canon ZR85 Mini DV Digital Camcorder


Posted on Mar 02, 2008


SOURCE: Canon Elura 100 won't eject tape

I have been having the similar problem. Try switching the power to off and then eject the tape in the off position. My finally ejected.

Posted on Jul 08, 2008


  • 1 Answer

SOURCE: Cassette won't eject!

I have had this problem too. I got it to open by pressing my hand against the tape mechanism then slightly closing the lid and re-opening it. This doesn't always work the first time.Once it is open run a tape head cleaner and it should fix it for a while.

Posted on Aug 05, 2009

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