Both of my belts work, however, it seems the roller won't roll. I have the switch turned to carpet and both belts are running, but burning while running because the roller doesn't want to roll. When we took it apart, we put it back together and when we put it back in, the end seems to screw off the roller when in motion - I was sure we put it back the way we took it out. We even checked the ball bearings and cleaned everything real well. Are we missing a part? Can you please explain to us how to put the roller back together correctly so we can get it to stay in place without unscrewing? Thank you!
What probably happened is you swapped end over end when you replaced the beater brush. anyway go to thehooverstore, find your machine and you'll see an exloded diagram of your machine.
Posted on Sep 22, 2007
Hi there,
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