Both of my belts work, however, it seems the roller won't roll. I have the switch turned to carpet and both belts are running, but burning while running because the roller doesn't want to roll. When we took it apart, we put it back together and when we put it back in, the end seems to screw off the roller when in motion - I was sure we put it back the way we took it out. We even checked the ball bearings and cleaned everything real well. Are we missing a part? Can you please explain to us how to put the roller back together correctly so we can get it to stay in place without unscrewing? Thank you!
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Likely a broken belt. Also check the agitator brush roll bearings (in either end under the end caps) for hair, strong, thread, etc. as this will make the brush roll harder to turn and wear/break belts prematurely. If all these check okay, then observe the tensioning roller that causes the V belt (runs from the idler pulley to the brush roller) to be sure it is swinging down when the handle is released to hold tension on the belt, causing it to rotate. These tensioning rollers can break, but often are locked into the "Bare Floor" setting without the user noticing. Slide the carpet brush roll selector (located on top, next to the floor height slide adjustment) back and forth and make certain it is all the way into the "Carpet" setting to allow the tensioning roller to engage. [Note: The tensioning roller is always retracted (in the neutral or off position) when the handle is in the upright position. You must release the handle to allow this tensioing assembly to engage.]
the motor spins around a steel shaft that sticks out on one end, and the belt is driven by that shaft, belts are easily damaged and broken, meaning roller wont spin. Often a burning smell of rubber is noticed after motor shaft spins on stuck belt. cause is always hair./string/something at the three contact points. motor shaft and belt, roller and vacuum body become clogged. become familiar with taking cover off roller/belt, and cleaning Checking moving parts roller/belt come out easily and simple to clean...keep spare belts.
The brush will only spin when the machine is reclined. Not when the machine is stood upright.
If the brush doesn't turn when the machine is reclined, and the brush control set to "auto", you have a brush bar and/or belt problem.
Turn the belt inside out. This problem stems from a design flaw in the mechanism that turns the hoover from bare floor to carpet. After taking it apart I realized that the spring that pushes the belt tight (to make roller spin) is not any where near strong enough to keep the brush rolling. My solution was to turn the belt inside out (there by essentially shortening the belt and allowing enough pressure to be applied to the roller to keep it spinning. Horrible design flaw. I am an engineer and find this pathetic. Hope this helps someone.
when you released the end to slide the new belt on it allows the tension roller to slide into the wrong position. Remove the top so that you can see the roller, at the left side of the roller mechanism there is a screw, loosen it enough to allow the roller to return to the correct position.
When you had the brush roll off, did the ends turn freely? If not then the brush won't turn and the belt will just slip. You would have to replace the brush roll if either of the ends are frozen. Other then that you would have to remove the top cover to see if there any broken parts, there is a spring loaded asm, it has a black wheel that will push the V belt when it is in the carpet setting and the handle is in the down position, it could be jammed so the roller is stuck.