Question about Bose 3 2 1 GSX System

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Disappearing sound, Low sound, no sound

Hi, I'm having volume troubles playing a DVD that go away when I play the radio. What happens: when I make almost any adjustment while watching a DVD (try to turn up volume, etc) the sound gets extremely low or goes off. If the volume is low like that and I turn the player off then on, it is still low. If the volume is low on the DVD and I switch to the radio, the volume is fine/high again, and if I then switch back to the DVD the volume is also fine/high again and stays that way until I try to make an adjustment. One wierd thing is that in some cases the volume of voices goes down low while the backround music stays high. I have changed the batteries in the remote and cleaned the player and remote to no effect. This problem happens with multiple DVDs. I would greatly appreciate any assistance anyone can offer. Thanks.

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I have the same problem with mine and it is recurring, about every 15 minutes, the volume slowly goes down until their is nothing. Doesn't get fixed when I unplug from the wall either...

Posted on Jul 20, 2008

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Unplug the system from the wall and plug in again...It worked for me...hope it works for you too.

Posted on Oct 05, 2007

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