Cannot access Internet thru router

O/S Windows XP Home: System Suite Firewall: I've had this router for over 6 months, and been happily connecting to the internet from a desktop and 2 laptops. My ISP is currently AOL(??) An update of AOL software was installed on Monday(13th Aug), and now I cannot access the internet. I've tried everything, disabled my Firewall, gone back to previous system checkpoints, reinstalled AOL, tried their Easy install software (that fails). Is there something obvious that I can try Any help greatly appreciated

markyh Aug 19, 2007

Hi,

got my laptop working briefly, signal strength started @ 54mbps, fired up browser, connected immediately, but then speed dropped to 1mbps then disconnected....seems like an issue with the router hardware itself?? but all the "right" lights are lit and flicker correctly apart from the internet light that flickers once, so assume it's failing some sort of security/firewall test.

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Power off the following items: Power off the router wait for five minutes. You may have to reset the router. You shouuld have a reset button on the router some where. After resetting the router make sure you set your security settings. Have you tried uninstalling your firewall software and then reinstalling? I have worked on alot of machines that had problems with AOL and I like cable or dsl better. 1. Left click on start and choose the run option. 2. Type the folllowing text CMD and choose ok or enter key. 3. Now you should have a dos menu. 4. Type the following command line ipconfig/flushdns 5. Close everything out and trying connecting to the internet now. Good luck.

Posted on Aug 19, 2007

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