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The release button on the bottom of the grounds basket is not working or the small drain hole is plugged. Make sure that you are using the correct size #4 paper filters to hold the coffee grounds. Remove the basket and check to make sure that the release button is working freely. Put some water in the basket and push the bottom of the basket. The water should drain. If it does not drain, You will need to replace the basket assembly.
Check the carafe to make sure that the lid of the carafe is pushing the drain button up to release the liquid in the basket.
Let me know if you have any other questions. Thanks.
I just had my Barista Athena do the same thing. My son took the the coffee basket holder apart, nothing wrong there but the gasket on the bottom inside of the holder, where the coffee basket fits, is compressed letting the basket sit too close to the bottom of the holder. He tested this by raising in the basket and got coffee to flow ever so slightly. I just happened to be looking for a new gasket and saw your post. It is my understanding that Starbucks is no longer making coffee machines. Your best bet is to contact Starbucks and ask who they may be recommending for repair support. I hope this helps.
The basket is probably not lined up any longer because of the pressure used to place the filter in the basket. Where you attach the basket to the machine, there are posts on the top and bottom. I had to put a small rubber rod behind the bottom post to make the top come back in line and that stopped the leak.
Check the following:
1. Make sure that you are using the correct size coffee filter in the basket. Only one filter is needed to allow proper drainage.
2. Check the spring loaded button on the bottom of the coffee basket. Remove the basket, put some water in the basket, push the button up to make sure the water is released from the basket.
3. Put the basket back in place, insert the carafe and check to make sure that the top of the carafe cover pushes up the button on the basket to release brewing coffee.
If all these check out, then there is an internal leak and the unit need to be repaired or replaced.
I do not supect the basket just make sure it is not blocked with limescale or other debris as this will reduce the flow of steam through your coffee grounds. if this is ok then check the pressure release valve on the lower chamber it may be open or defective see if steam is coming out of it when your use your machine if you do not get pressure in your lower chamber it can not lift all the water to the top. i do not know if the pressure release valve is a replaceable part.
It sounds like the release at the bottom of the basket was not open when you put the pot in to receive the coffee. You might check the release on the basket by takin the basket out, putting water in the basket and tripping (pushing up) on the botton on the bottom to see if the water flows through. It could be clogged.
You should clean the coffee maker about every 30 pots of coffee to keep scale from gathering in the heating tubes.
If the hole in the bottom of the basket isn't plugged, it sounds like the anti-drip feature isn't functioning properly. This is the series of levers that allow you to remove the pot while the coffee is perking without spraying liquid everywhere.
There is a vertical lever mounted at the back of the hollow where the pot goes, and the top end of that lever lines up with the spring-loaded lever that closes the bottom of the coffee basket. When the basket is in place without the pot, the bottom of the basket remains closed. When the pot is inserted it presses against the back lever and the series of contacts opens the valve covering the hole in the bottom of the basket, allowing the coffee to flow into the pot. If the sequence of contacts doesn't work the basket will overflow, and you get coffee and grounds everywhere.
Ensure all these parts align and are working properly. If there's a problem that can't be resolved, or parts are broken or missing, removing the spring-loaded lever from the basket will allow the coffee to flow into the pot. You will no longer be able to remove the pot while it is perking, but you'll have your morning coffee.
Fill the pitcher with water to the water level park on the pitcher and pour into water intake in the top of the tea brewer. Fill pitcher to ice level mark (if there isn't one, put in about 2 - 3 trays). Make sure that the brew basket lever is closed by pushing in then down. Put 6 - 10 regular tea bags in brew basket and place brew basket on top of pitcher. Slide the pitcher with the brew basket under the machine where the water comes out and make sure it is snug. Turn machine on. When the machine is done brewing, the unit will shut off automatically. Carefully slide the pitcher away from the machine and release the lever. This will let the tea pour into the pitcher. That's it! Just don't put the pitcher, lid or brew basket in the dishwasher - that's how I ruined my first one.
It sounds like your filter is clogged. This can be tricky to unclog, but use the pin that came with the machine. I have had the most success when I use the pin and try to run H20 (no coffee) through the filter basket. Sometimes takes several tries, but eventually blows out the clog.