Worked for a year... now out of warranty, and will not turn on - no blue power light
I have had the Dell W2600 for about 4 years. My remote for the Dell stopped working after 16 months. Since I was using cable I used the cable box remote. However, about 6 months ago a dark shadow appeared on some parts of the screen but the tv was still viewable. Shortly after, my power light would suddenly go out and then come back on after a minute or so. The problem got progressively worse until tonight it was off for most of the show I was watching and would come back on briefly. I popped the rear cover off and removed the metal shield and found most of the wires on one of the wire harness coming from the power supply board burned so badly the insulation was gone and the plastic connector assembly on the board melted. Because of the nature of modular board construction the power supply board and wire harness would need to be replaced and that doesn't necessarily mean the cause was fixed! To me this is a safety hazard. The TV is definitely out of warranty but I wouldn't expect this type of hazard problem. FYI, the parts I can read are made in China....what's new!
Posted on Jun 19, 2008
Hi there if found three solutions:
first, source: http://www.howtomendit.com/answers.php?id=140518
Hi I have just had a look at one of these with the same fault when you
put the power on you can hear a relay click and then nothing.
I took out the power supply and had a look at the back with a strong
magnifier and found six dry joints I have redone them and the telly
works fine hope this is of some help.
second, source: thread:
http://www.dellcommunity.com/supportforums/board/message?board.id=dce_W1700LCD&thread.id=12588&view=by_date_ascending&page=1
I have confirmed in the lab that it is i232 and it's bonding to the board as orignaly suspect.
In order to repair these units, the chip must be removed and reinstalled.
Third, same thread:
Leaving the set in this state (power has been pressed but TV is not
working)...If you press the microswitch SW201, the set powers up!!!
This is without any freeze spray! (you can use freeze spray on i232 )
I'm going to try to super-glue the 5 chips on the board and add a fan to cool them.
If I find this working I'll post it.
Posted on Sep 04, 2008
Dell is now doing Out-of warranty repairs --- i got this email:
This Email is to inform you of a potential issue on your Dell LCD TV. This
is NOT a safety related issue.
We have determined that your W2600 Dell
LCD TV is included in a limited number of Dell TVs that may exhibit a no power
issue. The no power symptoms are no video, no sound, and the power indicator is
off. The no power issue does not affect general television use once the TV is
switched on.
Dell will provide an exchange with no charge, even if your
TV is out of warranty, if your TV exhibits the no power symptom within three
years of the original purchase date. The exchange will be a refurbished
TV.
Please note, the out of warranty exchange with no charge will only be
provided for TVs with the no power symptom.
You may call the normal Dell
support phone number at 1-800-624-9896 if service is needed. Please have your
express service code available when you call. The express service code is
printed on the Service Tag Label on the back of your TV.
Our Direct Model
allows us to provide you, one of our valued customers, with greater information
to enhance your experience with Dell systems. This has enabled us to report this
issue to you. Your satisfaction is our ultimate goal.
Thank you for
purchasing a Dell TV.
Regards,
Dell
Posted on Oct 23, 2007
The problem with the Dell w2600 not powering up is in the controle board. There is a factory chip robotically installed by computer that does not trip the relay back to the power board to start the tv. It is to complicated for repair without the proper robotic equiptment.
Posted on Jun 26, 2008
I bought a refurbished Dell W2600 on Ebay. It worked fine for about 2 months then stopped powering on. That was about 6 months ago. Dell refunded my money after months of harassing them even though I was not the original owner referenced from the service tag. I have bought a lot of Dell equipment for my small business, so they were willing to work with me to make me happy. The didn't even want the old one back, so it has sat here collecting dust ever since. Well after 6 months with this screen sitting worthless on my desk, I decided to give it another try. I hit the power button, nothing, then I smacked the thing upside the head, and VIOLA! It powered on. I doubt it will work for long, but I will use it while it lasts.
Posted on Apr 09, 2008
Does anyone realize that it will costa bundle to send it back for replacement,.you are looking at about 30 pounds,and that looksd to me to be about 300.00 bucks, with insurance and all,.even after you payed 2000 buck for the piece of junk,.
Posted on Jun 04, 2008
SOURCE: Dell W2600 TV
Hi have a nice day!
It is probably a power supply problem. Remove cover and check for a line fuse blown or any burnt component mainly at power supply area.
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Posted on Mar 10, 2008
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not quite the same problem but the remote control of my the Dell 2600 TV stopped functioning. I can't get a replacement and Dell website does not appear to have this part in its accessories section. Your help is appreciated. none of the replacement "universal" remote controls worked so far and do not list Dell's code in their manual.
The message is ready to be sent with the following file or link attachments:
Shortcut to:
The set will turn on after it has been disconnected for 5 or more minutes. It will stay on, but if you shut it off and try to turn right back on, it will not work. I have removed and tested every elctrolytic capacitor on the PS board. None were found bad.
The set will turn on after it has been disconnected for 5 or more
minutes. It will stay on, but if you shut it off and try to turn right
back on, it will not work. I have removed and tested every elctrolytic
capacitor on the PS board. None were found bad.
Hello,
My Dell W2600 stopped working yesterday. No light at ON/OFF switch and no respond on screen. I believe the power unit causes the problem. No warranty left and dell refuse to help me. They say I should go to any repair shop to have it fixed. I do not think that is a proper way of acting. I spent USD 2000 on this unit and it less only for 3 years.
Do any have a idée what the problem is and how to get it fixed?!
Regards / Klas
Less than 2 yrs old. Stopped working and now no power, no blue light... I can just hear a relay click when pushing power button and then nothing... Dell refuses to help: they offer a replacement (refurnished set) for 1.5 times the original price :-( I opened the back and found one fuse (OK) on the 230 V inlet. Any help or tip welcome. Milo.
i to have the same problem with my w2600, i am a teck person and so far it is beyond my knowledge,as was said dell won't help . they say send it back, buy do you relize how much that will cost,.i am still after dell, so wish me luck, if i find out i will let you all know, carl
Same problem here.....gonna get on the phone with Dell tomorrow....
see where it gets me....I am 6 mos. past three yr. warranty and am p o'd
This is ridiculous. I am having the same issues. I'm glad Dell has my money and I have their oversized paper weight.
Count me in to this mess too. I bought my W2600 in November 2004. The remote control died about a year later, and Dell replaced that. After my warranty expired, that remote also failed, and I ended up buying one off of eBay. Now, this power problem. I called Dell, and got a case # from somebody in India, and they referred me to a phone number telling me that since I was beyond 3 years since purchase that the TV would need to be repaired and not replaced. The guy told me someone would come to my house and fix it. I called the number and it was for out of warranty support. They todl me no one comes to your house, and that I would be responsible for full shipping to and from, as well as shipping of a container to me to pack it in, even though I have the original box. Then it get's fun - the repair is not covered by Dell. This place wanted $261.85 in labor, parts are extra!! Can anyone say class action suit??
Today Oct 29 2008 my Dell W2600 did not power up and no pic. Now dell is asking for service tag which my tv does not have one. I see that they recalled them and people were getting replacements from dell. My problem is that my 26tv only has the P/N number and the serial number and the model. No tag or service ID. I just hung up the phone with dell cause I am a little bit frustrated, the tv was just purchased 8 months ago from ebay and now this. Can ANYONE help me plz with this. Can Dell bypass that stupid tag number and just go with my PN number or serial cause I searched and there is no tags. PLEASE HELP me thanks.
Today Oct 29 2008 my Dell W2600 did not power up and no pic. Now dell
is asking for service tag which my tv does not have one. I see that
they recalled them and people were getting replacements from dell. My
problem is that my 26tv only has the P/N number and the serial number
and the model. No tag or service ID. I just hung up the phone with dell
cause I am a little bit frustrated, the tv was just purchased 8 months
ago from ebay and now this. Can ANYONE help me plz with this. Can Dell
bypass that stupid tag number and just go with my PN number or serial
cause I searched and there is no tags. PLEASE HELP me thanks.
clicks but no picture or blue light. if i play with it i can get it 2 come on sometimes dell will not help
Same problem with powering up. W2600 out of warranty. Looking for solutions...
My Dell W2600 stopped working yesterday. No light at ON/OFF switch and no respond on screen. I believe the power unit causes the problem. No warranty left and how can I solve that problem?
NO BACK LIGHT FOR PICTURE, everything else works, was a year old when it went out, no warranty left, saw video on net to show how to fix and wife decided to just get new TV, but I want to fix the dell. Still in original box w/cables, instructions and all. How can I get it fixed for a decent price?
My monitor will not power up, I do however have a yellow blinking light. dell will not replace my unit but reffered to a repair service.
my dell 2600 faied after three years and two months .service call was a waste of my time and an insult to my intelligence. Shall NEVER buy any product from the company again.
W.H. F.
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