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Posted on Mar 21, 2009

Printer won't work

When I turn printer on the screen reads " cartridge service station stuck. " press ok

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  • Contributor 49 Answers
  • Posted on Mar 30, 2009
Anonymous
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Joined: Mar 30, 2009
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Let me guess, it moves freely otherwise but when it needs to print it fails? Sounds like the service station is broken. Sorry

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0helpful
1answer

0xc18a0001 failure

You could try a power reset of the printer.
Press ON button to turn off printer
Unplug the power cord from the back of the printer
Remove all of the ink cartridges
Wait 3 minutes
Plug the power cord back into the printer
Press the ON button to turn on the printer
Install back all of the cartridges

If this does not work, you could try a hardware reset.
1) Press and hold LEFT ARROW and then press SETUP
Release both buttons
2) Press OK
3) Press & release RIGHT ARROW until LCD reads System Configuration Menu 2
4) Press OK
5) LCD reads Hardware Failure Status: Clear, Press OK to clear
6) Press OK, LCD now reads Cleared, Press Cancel to continue.
7) Press & release CANCEL until the Welcome or Ink System
Failure screen appears on LCD
8) DO NOT PRINT AT THIS STAGE
9) Use POWER button to turn OFF printer
10) Unplug power cord from electrical outlet and from back of printer
11) Wait 1 minute. plug power cord back into outlet first then back into the printer
12)Turn on the printer, Press OK
The printer will start to initiate, do not interrupt.
0helpful
1answer

Printer hp 8150 messages says cartridge server station stuck

Technical skills required to do this process, remove top,side doors, un lock carriage from service station, remove service station, clean & lubricate it for free movement, fix it back. try for print.. this is only solution for this issue, but mind that its dirty work...
0helpful
1answer

It says cartridge service station is stuck, and it is not. it won't let me print because it says this. how can I fix this???

Hi,

I will suggest you try reset the printer, follow the instruction below to reset your printer, if the problem still persist, replace the cable that connects the printer to the power outlet. If that did not still fix the problem, you will need to reinstall the driver of the printer, you can get it at HP web site.

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

If that did not fix the problem, try this,
  1. Unplug the power cable from printer while the printer is powered on.
  2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
  3. Just turn on the printer and configure your printer new.
0helpful
1answer
2helpful
1answer

Fast blinking red light, message says cartirdge service station is stuck

Solution
Follow these instructions to adjust the clutch on the printer.
Disconnect the USB cable.
Press the printer power button to turn off the printer.
Disconnect the power cord from the back of the printer.
Open the top cover of the printer.
Remove the print cartridges from the printer.
Slide the cradle to the right side of the printer.
Locate the clutch on the left side of the printer.
NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal.

Figure 1: Printer clutch

Remove the rear access door from the back of the printer.
Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
Release the clutch and roll the wheels up two more rotations.
Reinstall the rear access door.
Reinstall the print cartridges and secure the latches in place.
Close the top cover and reconnect the power cord.
Turn on the printer.
Print a test page.
NOTE: If the printer continues to display a Print cartridge cradle is stuck message or make grinding noises, click "contact hp" on this page for more support options.
0helpful
2answers

Photosmart 7960 Q3020A CN411310FG Red light flashes. Displays: cartridge service station is stuck. Press OK Result: cartridge until moves freely but fault is still ...

unplug the power cord of the printer from the electric outlet and wait for 5 minutes then replug it.it should get resetted and start working.
0helpful
1answer

Print cartridge cradle is stuck

solution for...

" CARTRIDGE SEVICE STATION IS STUCK " with a blinking red light...

it's a bit difficult...just fixed it today....

first of all...u have to be sure that your service station is clear from any other old ink that maybe dried....that stuck the movement of the service station...

if it doesn't work again...folow the next step...

1. u have to pull out the service station... ( the difficult one ..!!! )
2. under the service station, there is a small motor....just find a new one and change it..

it works...

.....i found this new motor in an old hp printer's service station that i have...

thank u


70helpful
8answers

Ink system failure erorr 0xc18a0306

Although it did not work for me, HP offered this as a solution. If it does not work, HP indicate you have a hardware fault that can only be fixed by a service engineer repair.

1. Get the unit into the “Support Menu” by following the steps below :
A. - Press and hold the “left arrow” key.
B. - Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release the “OK” button.
Display should say “Support” and display the FW rev (something like R0616R)
2. Press and release the right arrow button until the display says “System Configuration Menu”.
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
5. Press and release the “OK” button.
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

0helpful
1answer

Printer carriage not working properly in 5510 'all-in-one'

Does your carriage just move to the right side and get stuck? That's what mine does. I just fiddle with it and wiggle stuff until it's starts working and it'll work until I shut it down but when I turn it back on it starts all over again.
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