When the tv is turned on, the volume is way up and the controls on the tv or remotes (I have tried several which work) are non reponsive. The channel can be changed at the tv control panel only. Please Help.
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You are going to have to check all of the small tact switches behind the push buttons in the front of the TV set. In the past, someone may have cleaned the picture tube and the liquid dripped down onto the switches and corroded them, or one is stuck closed or the remote sensor is bad. The best way to test this would be to replace the entire switch panel in the front of the TV set. Good Luck
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Usually when this happens it is a manufacturing issue. Before anything else be sure to remove and replace with fresh batteries. Then try once again. If it is still not working, contact manufacturer. Also, look to see if there is a warranty for this product. They will most likely replace it and ship it to you!
You have to open up the remote. The underside of each button has a black disk. Clean each button with a pencil eraser. Then look at the circuit board. Where each of the black discs would make contact (looks like two "E"s facing each other) clean each of those with the eraser. But the remote back together and all the buttons will be responsive.