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Re: MP3 always saying disconnected
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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If you can turn your player on while being plugged to your PC/Laptop or USB charger, then your internal Lion battery is most likely gone past its useful life (some 500 charges or 18 months usage) and may need replacing.
Most MP3 player may show 'fully charged' when plugged in either when the battery is truly fully charge or defective battery is no longer taking a charge: e.g. minimum or no current flow situation.
Have you tried any fo the usb mp3 chargers. Check you local discount or department store. You can buy ones that plug into your car or ones that plug into the wall. They have a power supply that connects to a USB connector so you can plug your MP3 player in.
I PLUGGED IN MY MP3 PLAYER TO THE COMPUTER AND THE SCREEN ON MY MP3 PLAYER LIGHTS UP BUT the normal screen image for when you normally plug it into the computer ISN'T THERE AND I CAN'T ADD MUSIC ON MY MP3 PLAYER.
The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)
refer to creative.com/support and look up info on your model to see if anyone else has your issue
After 3 1/2 hours, the battery went dead. I waited a couple of minutes, then plugged it into my computer to see if the battery would charge. It started charging. A few hours later I went back to check on it, and it showed a full battery. I disconnected it from my computer, and turned it on. It came on, but the screen just said "Low Battery". I then plugged it back into my computer, and the screen said "Rebuilding Library". I left it for about a 1/2 hour, and it was done. I unplugged it from my computer, turned it on, and it works now!! Hope this helps out everyone else who has the same problem.
If you can check the rechargeable batteries try that. If you plug it into a wall socket with the adapter and nothing happens you might have other major problems. Just a little education: when you buy something especially from other countries alway check it before leaving to make sure it works. Unless there is a company that you can send the warranty unit to you may be out of luck. Sorry.