Question about Siemens SK65

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No sound for incoming calls on SK65

Help -- frustrating problem. When the phone receives calls it does not make a ringing noise, regardless of the tone/volume/profile settings etc. This is a recent event, has worked well until recently. Still makes sound for sms messages received. There is an icon on the front "ringtone only if the caller is stored in the phonebook". I don't seem to be able to turn this off, and there is no reference to it in the manual. Not sure if this is related to the problem. I have been through the paper manual and the latest online manual but cannot find any reference to this problem,

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  • Maceboy Aug 19, 2007

    I fiddling around to try and fix it I have also duplicated the address book. Is there an easy way to delete the 'second copy' without killing the first ??

  • Maceboy Aug 27, 2007

    I've tried the settings/ringtones/ringer setting but still does not sound for incoming calls. (sounds for SMS OK)

    So icon shows, ringer is turned on, but still no sound.

  • Maceboy Aug 27, 2007

    By stored information do you mean phone numbers ?? That's all we really use the ohone for.

  • Maceboy Sep 04, 2007

    Hi there -- I still don't have a workable solution to the problem of no incoming sound. I've done what you suggest.

  • Maceboy Sep 06, 2007

    GREAT NEWS !!! I have found the solution to this all by myself.
    In desperation at lack of progress from suggested solutions I systematically fiddled with most areas of the phone. In doing so I found that the call screening was activated (which apparently generated the icon mentioned in my origianl post and stopped the phone from ringing.) I turned the call screening off and HEY PRESTO and as we say in Oz the bloody thing worked!! IIcon also disappeared). So in this case Fixya didn't get there, but hopefully you can use this solution for other customers should that arise.



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You've tried the Master Reset by typing *#9999#? What did the phone do when you tried this, if anything?

Posted on Sep 04, 2007


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Go to Settings -> Ringtones ->Ringer Setting and you'll find an actual On/Off option, this option literally terns all ring-tones on and off, the fact that you are seeing the "ringtone only if the caller is stored in the phonebook" icon suggests that you (or someone playing with your phone) have accidentally turned the ringer off. As to the question of deleting duplicated address book entries, if you have copied your SIM in to the Phone's phonebook you can simply delete the one phonebook using the delete phonebook option (backup using SmartSync first). However if you have copied all entries in to the same book you will need to pick through them manually. Message back if this doesn't help.

Posted on Aug 26, 2007

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  • Anonymous Aug 27, 2007

    Change the default phonebook, it sounds like you may have set-up a phonebook and/or group with custom rules that may well be empty. Backup your phonebooks using the SmartSync program for your PC that came with the phone, once that's done try deleting all phonebooks and groups except the SIM card, you can do this from the phonebook's options menu.
    Also there is a firmware (Operating System) update available for this phone but it's not listed on that would suggest that either the SmartSync program includes a firmware updater or you just need to download and run the SmartSync update from that page to install it.

  • Anonymous Sep 04, 2007

    if you haven't already done so backup your phone using SmartSync and then from the phone settings menu select Master Reset, you can also run a Master Reset by typing *#9999# and pressing dial from the home screen (this will not effect the SIM or network) then restore your data using SmartSync.

  • Anonymous Sep 05, 2007

    Dyllan, Master Reset by typing *#9999# and pressing dial is the alternative Master Reset method from this phones own manual

  • Anonymous Sep 05, 2007

    You can also download the manual from

  • Anonymous Sep 06, 2007

    Thanks for letting us know how you solved it, that's worth keeping in mind. :)



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Is the ringer off? Can reset but you will loose stored info.

Posted on Aug 26, 2007

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1 Answer

My phone is not ringing when I get incoming calls, beeping when I get txts, and it won't go on loud speaker. The volume is high. Its set to normal profile, with ringing volume high. Please advise.

Some how your phone was reset or had the tone turned off. Just follow the below guide and your audio should come back on. I would do a soft reset (turn off the handset, remove the battery then reinsert) before performing the instructions.

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To set the device to vibrate when you receive a call, select
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To set the volume level of the device keypad tones, select
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I have included a link to download your user manual if needed, it comes as a PDF file so you need to have adobe PDF down loader

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Hello jinniq51,

i have some tips on how to do it hope it helps :D

In this menu, you can adjust various phone
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Does the phone ring when you receive an incoming call? If so, press Menu go to Control Panel (or might be the profile is shown in the menu) after control panel, Profile then Options and then Personalize, then, scroll down and again select Message Alert Tone, set the Tone for the message. Also make sure that the volume is turned up. Save the settings and try again. If this doesn't help and you don't hear any ring tone during an incoming call, let me know after checking the sound settings.

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Your profile may be set to a vibrate and tone setting. Therefore, you wouldnt hear the vibrating.

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Hello there! thanks for using!

Try the following instructions, to personalize your Nokia E50!
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Select Menu > Tools > Profiles.
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Ring voloume

ave you set it from inside the profiles for incoming calls. have you turned up the volume from the side of them phone when making or recieveing calls. set your pofile with all the loud tones and then it should work again.

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