Help -- frustrating problem. When the phone receives calls it does not make a ringing noise, regardless of the tone/volume/profile settings etc. This is a recent event, has worked well until recently. Still makes sound for sms messages received.
There is an icon on the front "ringtone only if the caller is stored in the phonebook". I don't seem to be able to turn this off, and there is no reference to it in the manual. Not sure if this is related to the problem.
I have been through the paper manual and the latest online manual but cannot find any reference to this problem,
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Go to Settings -> Ringtones ->Ringer Setting and you'll find an actual On/Off option, this option literally terns all ring-tones on and off, the fact that you are seeing the "ringtone only if the caller is stored in the phonebook" icon suggests that you (or someone playing with your phone) have accidentally turned the ringer off.
As to the question of deleting duplicated address book entries, if you have copied your SIM in to the Phone's phonebook you can simply delete the one phonebook using the delete phonebook option (backup using SmartSync first). However if you have copied all entries in to the same book you will need to pick through them manually.
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Check video for 'fax receive set up' in similar model:
Manual receive: In coming call receives like telephone Fax/tele: Incoming call rings like telephone if its not fax, if incoming is fax it will entered in fax mode automatically Automatic: Incoming call converts in fax mode after ring count ends( ring to answer option also avail in fax set up mode rage 1-6 rings) Fax: Incoming calls straight away converts in to fax mode.( this option only for dedicated fax lines) Set up your best option as per your requirement.
Settings In this menu, you can adjust various phone settings. To reset some menu settings to their default values, select Restore factory set. Tone settings Select Menu > Settings > Tone settings and from the available options: Ringing tone-To set the tone for incoming calls Ringing volume-To set the volume level for the ringing and message alert tones. If you set Ringing volume to be level 2 or above, your phone rings with the ringing volume ascending from level 1 to the level you have set when there is an incoming call. Vibrating alert-To set the phone to vibrate when you receive a call or a text message Message alert tone-To set the tone to sound when you receive a text message Warning tones-To set the phone to sound tones, for example, when the battery is running out of power
Extension call forwarding is controlled by a timer, and they put these things in the manual. If your CF after 2 rings is from a call to a specific extension, from that extension, dial *713 and a 2 digit number from 00-99 seconds on the intercom. Start with 18.
If your call forwarding is from intercept, then you have a system programming issue and need to look in the installer's manual or check with your system programmer.
Does the phone ring when you receive an incoming call? If so, press Menu go to Control Panel (or might be the profile is shown in the menu) after control panel, Profile then Options and then Personalize, then, scroll down and again select Message Alert Tone, set the Tone for the message. Also make sure that the volume is turned up. Save the settings and try again. If this doesn't help and you don't hear any ring tone during an incoming call, let me know after checking the sound settings.