Scanner button stuck

A friend very kindly lent me his PSC 2210 all-in-one. From internet searches it seems that it's dyslexic and had self-esteem issues, coz all searches for this printer take me to 2200 sites. Anyway, plugging it gives it the juice to send me the message (in several different languages - a sign of dyslexia?) that:- "Button is stuck. Release button." Anybody have a clue WHICH button is stuck and how i should release it? Acupressure massage is out of the question, but--other than that--I would be very grateful for any assistance the members of this site could give me. Regards, J

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21 Answers

Hi, The only solution for this issue can be by removing the front panel overlay and reinstalling it again to fix the issue You can see the below weblink for the instructions to remove and install the Front panel overlay -------- http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu05204&cc=us&lc=en&dlc=en&product=79488&dlc=en&lang=en ---------- Once done try to unplug and replug the power chord from the back of the printer when it is ON so that this will drain all the power out of the printer once finished try to check with the issue.. Hope this fix the issue Regards, Barret.

HP PSC 2100 All in One Printer Series Setting up the...

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Posted on Sep 27, 2007

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SCANNER FAILURE

The issue is with hardware of the printer.
Scan feature is most expensive and sensitive part of the printer.
I suggest you to contact HP support. If the printer is under warranty you may get a replacement printer or else they may give you a better option.

If not on warranty you may try this workaround:

With unit off, press the 'Cancel' (pink button) and 'Color' (green button).
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After all the diagnostics, the display will either go blank or display 'Initializing...' . Wait 10-20 seconds to make sure it isn't doing anything else then press the 'On' key.

The printer should start without the scanner error and the grinding/chattering noise.

Leave the printer on because the next power cycle brings the chattering noise back.
But, when it does, the procedure above seems to fix it every time.

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This document applies to the PSC 2210, PSC 2210v, and PSC 2210x. When you see the scanner failure message, turn off the PSC 2210. Wait a few seconds and then turn on the PSC 2210. If you see the message again, please contact HP Support. http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&cc=us&docname=c00055511&dlc=en&product=79499&rule=45570&lang=en

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