Question about Microsoft Xbox 360 Console

1 Answer

Xbox 360 scrathes my disks while inside the xbox

I had recently purchased mlb 2k7 and is pretty much the only game I play. So it rarely leaves the xbox. The other night I stopped playing and left my xbox running while I went to bed. It had shut off because of the timer when I woke but when I turned it back on it told me to insert into xbox360 the disc was in an xbox360 so I took it out and put it back in the same problem so in a matter of a 8 hours the disc was no good. I was playing raibow six las vegas about a day ago when the xbox started making an unusual sound so I took the disc out and there is a ring around the disc where it had scratched the game. Also before anyone suggest to send it in I am currently in iraq so if theres anything I can do myself that would help. I do use a can of air on it almost daily just to keep the dust out. thanks for the help

Posted by on

  • Anonymous Jun 19, 2008




1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 18 Answers

It sounds to me you have your 360 standing on it's side. I placed mine on it's side ONCE and because of it have a pretty scratched copy of Oblivion. Lay it horizontal, and that should rectify your issue. Let me know if this helps.

Posted on Aug 19, 2007

  • Joe Kaufman Aug 19, 2007

    I was able to locate additonal information on a website that may further assist you. Please note, it talks mostly about moving the 360 while playing. Skip that part (or read it, it does have some useful information) and go to:
    Update! 12/06/05 How to fix the above problem.

    Refurbishing the Xbox 360 DVD Drive
    (to protect against scratched discs)

    NOTE: I would assume this would void your warranty. The only reason I'm suggesting this is because you wanted to know if there was something that you could personally do. If your good at this sort of thing, it shouldn't be too difficult. Personally, I wouldn't do it, because I'm only good at taking things apart. Putting them together is another story. :-)



2 Suggested Answers



Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017



  • 417 Answers

SOURCE: game

game is not compatible on 360

Posted on Jul 04, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

XBOX 360 PROBLEMS PLEASE HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This has happened to our 360. It seemed to happen the the 360 was on its side, We make sure that we do not force the games in fast, or remove them fast. If you need to get the scrathes out of the disc. Local game store can remove them. Or you can buy a kit @ Meijer or Walmary to remove scrathes from the disc.

Jun 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Scrathing disks

You should try leaving the console flat while playing, if you haven't done that already. Keep it in a spot where it will receive no disturbance from outside sources. Another cause could be due to over usage. Limit the amount of hours spent playing.

Jun 10, 2009 | Microsoft Xbox 360 Console

3 Answers

Why does My Xbox 360 Freeze when i play MLB 2K9

If it only freezes on that game, chances are it's the disk that's causing the problems. I've experienced that some xbox games act up if only the slightest scratch is on the disk. If there is, either take it back or pay a few bucks for Best Buy or some video rental place to repair it for ya.

Apr 21, 2009 | Microsoft Xbox 360 Pro System Holiday...

1 Answer

Scratched disks

I had the same problem. I purchased a bag of foam rubber with double stick tape. Open the DVD drive and place two foam rubber pads on both the left and right of the inside of the top cover.

Dec 27, 2008 | Microsoft Xbox 360 Console

2 Answers

Mlb 2k8

does youre video game have any scratches if so that might be the problem you can email at [email protected] to get more info about this to get the exact name of the product how to apply it and were to get it

Aug 07, 2008 | 2K Games Major League Baseball 2K8 for...

2 Answers


need to get a update from the 360 website if there is no update 4 that game that game is not compatable on 360

Jul 04, 2008 | Microsoft Xbox 360 Console

1 Answer

XBOX 360

Your laser in your xbox has been moved, this is causing scratching once the disc heats up. you need to take it to get adjusted. Or if there is a sticker on something on the disc that may unbalance it, take it off.

Jun 04, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

197 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts


Level 3 Expert

13434 Answers

Nathan Hamilton
Nathan Hamilton

Level 2 Expert

80 Answers

Paul Castley
Paul Castley

Level 2 Expert

70 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides