Question about Hitachi 50UX57B 50" Rear Projection Television

12 Answers

Large Black Box Showing up in middle of screen.

Out of the blue a large black box shows up in the middle of the screen. It is a perfect rectangle and takes up about 80% of the screen. When you move the volume button or change a channel it goes away but comes right back. Used to be able to get to HD channels and it would not happen, now it happens on all channels regardless of the input, DVD, Cable box, direct cable.

Posted by JeffGorcon on

  • 5 more comments 
  • JeffGorcon Aug 18, 2007

    Nailed it on the head. Obviously knows his stuff. Thanks a lot for your help.

  • jumiz78 Nov 14, 2007

    I have read everywhere that the black square box in my tv is due to closed captions, and i should disable it in order to get rid of such square.

    I want to be able to use close caption!!! is there a way to have closed captions without that square?

    My tv is hooked up to the cable boc via composite video so the closed captions setting are in the cable box since my tv disables closed caption when using composite input.

    need help ASAP i've tried everything

  • florida dude Jun 08, 2008

    hey mine problem seems to be close to this one  I have a large black area up to last 10 inches of upper screen.  I'm going to have to download the menu settings to do this blind  I only see the first menu option.  I hope this fixes it I'll post if it does  but if it's something else please post suggestions

  • Anonymous Jul 02, 2008

    We have a 57UWX20B manufactured Nov 2002. The black box centered on screen problem was random, and rare, with Comcast as a provider. The box would suddenly appear for now apparent reason. Changing the volume made the box go away for about 15 seconds. This would last a day or so and then the problem would go away for weeks. We just switched to AT&T U-verse service and now the box is constant -- we can't WATCH our TV! Changing the volume solves the problem for just a few seconds. A second TV (different manufacturer and the old 'tube' kind) works fine so it isn't the provider.

  • rusel_7 Aug 18, 2008

    there is a large black box that appears in the middle of the screen. we've gone through every menu option, but nothing works. please help

  • jblack981 Oct 23, 2008

    I have a black box showing up in the upper right hand corner of my tv

  • debbiem1234
    debbiem1234 Jan 10, 2013

    For us it was the closed captioning. Took it off & box disappeared. Thanks!

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12 Answers

Mike Longo

Mike Longo

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When a black box appears on the screen it means that your closed captions are on and set to TEXT. When the closed captions are set to CC1, it puts the words on the screen and when set to TEXT it puts a black box in the center of the screen. Go into the set's menu, navigate to the closed captions page and set the captions to OFF.

Posted on Aug 18, 2007

  • Ed Mitchell Apr 22, 2013

    thanks ur info was very helpful u were right on the button.

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Thank you so much for your help! That black box always appears on the screen when my dad watches TV. I was about to call my dish to get the problem solved, but I decided to first look it up online. In seconds, I understood the problem and fixed it. Once again, thanks.

Posted on Mar 30, 2008

  • latinawade Apr 01, 2012

    Thank u I can finally sleep I didnt know what to do I was going to throw my t v out

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Thank you so much!!! Turn off Closed Captions everyone in the whole wide world!

Posted on Dec 07, 2009

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Turning off the closed captions worked

Posted on Jan 23, 2009

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Awesome. Changing closed capture from TEXT to CC1 did the trick. THANK YOU!

Posted on Jul 02, 2008

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I was having the same problem when my sons were trying to play XBOX, big rectangular black box - your recommendation fixed what was sure to be a long, drawn out troubleshooting process. Thanks!

Posted on Dec 22, 2007

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I also, for months thought it was the provider or hd thing, was about to hook up a converter box as a last "hope" w/ time to spare, then thought of "google"! Thanks to both:)

Posted on Dec 13, 2009

russthemuss2

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That is what it is. disable your C.C. and works like new.

Posted on Nov 29, 2010

  • russthemuss2 Nov 29, 2010

    that is the Prob disable your C.C and it works like new.

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Again, I am as grateful as everyone else!!!! After 3 years of on and off black box it is GONE!!!!!! THANKS

Posted on Aug 04, 2010

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Problem for Hitachi 53 in. Rear Projection Television
my tv i have had for 8 yrs all of a sudden it started to make a blurr vision of red it like red blur that make the station look like 3 d any clue what part is bad please email to [email protected] thanks

Posted on Mar 19, 2010

Anonymous

Finally the BLACK BOX OF AGONY is GONE!!!! Thank you for the advice! At first I thought it was our cable provider that was making these caption BOX show up... then after reading the forum I realized it was the TV itself and not our provider. Thank you.

Posted on Oct 23, 2008

Anonymous

Thanks for the help! This ended a lot of frustration

Posted on Aug 23, 2007

1 Related Answer

Anonymous

  • 184 Answers

SOURCE: Can't get rid of black box

You have your TV in the "Teletext" mode. Go into the TV menu and select the closed-captioning menu and turn off the text function. What you are seeing is the result of the TV's captioning circuit latching onto a false text pilot signal and then throwing up the black box on the screen.


michtech

Posted on Feb 17, 2009

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1 Answer

My 32 lcd tv a black rectangle apears on aprox,
If it is a large black rectangle that blots out the middle of the screen then you need to check your CC (closed caption) setting. Make sure the closed caption is turned off. I'm not up to date on the newer sets, but a lot of the older ones had more than one CC setting. One setting ran the captioning across the bottom, another put it in a big black box in the center of the screen. Most places didn't support the full text so all that showed was a big black rectangle on the screen. Since I'm not sure exactly what your rectangle looks like, this is my best estimate of your problem. Hope this helps.

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turn your closed captioning off.

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Black box in middle of tv screen
This is a background for text, even though you aren't seeing any text at the time. Since it covers most of the screen, it sounds more like a demo mode screen than closed captioning. Go into your setup menu and make sure that neither of those is selected. If necessary, restore the factory settings. I'm assuming that this is coming from the tv itself, and that you don't have a VCR, Tivo, etc. Good luck!

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1 Answer

Large Black Box Showing up in middle of screen.
Try and turn off the closed captioning. I had the same problem and it turned out that the closed captioning was on t1 instead of OFF. Hope this helps!!!!

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Can't get rid of black box
You have your TV in the "Teletext" mode. Go into the TV menu and select the closed-captioning menu and turn off the text function. What you are seeing is the result of the TV's captioning circuit latching onto a false text pilot signal and then throwing up the black box on the screen.


michtech

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1 Answer

Black Rectangle Box appears shortly after turning on TV
That is the PIP (picture in picture) setting, on the TV's remote control. locate the button marked PIP and press the button, it should clear the little box.

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1 Answer

Black box in middle of screen
Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).

This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.

Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.

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I signed up for the "chat" and the problem was solved very quickly. Thank you - great service!

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Turn off the text box function of the closed captioning.

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I have a Sharp Tv that had the same problem with a large brownish or black square right in the middle of the screen. It only left about an inch around the edges that you
could see the picture moving in behind the big black block or square.I have DISH sat-elite and the book recomending that I check and see if the "caption settings" were on
or off. They were on. I turned the caption settings off and the large square diappeared.

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