Question about Nikon Super Coolscan 5000 ED Film Scanner

Computer does not recognise scanner

I have bought one of these scanners, but despite several attempts to install it, my computer does not appear to recognise it? I am running Windows XP and had hoped that once connected via the USB, it would be straightforward, but alas it is as if on every attempted install of Nikon Scan 4, the drivers don't exist?! Any help would be appreciated.

1 Answer

Marty marty

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883 Answers

Look on your cd (do a windows search function) for files named "...something.MSI". Right click on this file and select either the "INSTALL" or the "RUN" utility. this should force the driver install.

Posted on Aug 18, 2007

Marty marty Sep 13, 2007

ok...one more time...do a force install this way:
Look on your NIKON cd (or do a windows search function) for files named "...something.MSI". Do you know what I mean by that last sentence? Right click on this file and select either the "INSTALL" or the "RUN" utility from the drop-down list. How was any of this rated as NOT HELPFUL? Tell me where you get stuck, don't just stop and rate me badly!

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