Question about Kenmore Elite 45986 Front Load Washer
The first thing you need to try is to pull a vacuum on the drain hose to see if you can pull water from the tub. You can do this by using a wet/dry shop vac and connecting it to the end of the drain hose. If the water drains from the washer you may not have a clog. It may actually be a bad drain pump. If water does not flow, or is draining slowly you will need to check the drain pump AND the hose between the pump and wash tub. You can accomplish this by removing the lower kick panel under the door. There are three 7mm screws under the bottom edge. The drain pump is located on the right hand side of the machine or directly in front under the wash tub. It is the ONLY pump in the washer so it should be easy to find. There is a clean-out access that you can remove to clean out the pump impeller. Removing this access will cause whatever water is remaining in the tub and drain lines to come gushing out. That's why it is important to try to remove as much water as you can, FIRST. Even if draining the tub with a vacuum is slow, let it drain. When removing the drain access, look for anything that may be obstructing the impeller. I have found items as small as a Q-tip can stop the pump (believe it or not). In a nut shell: Pull a vacuum on the drain hose - 1. WATER DRAINS EASILY - failed drain pump or obstructed impeller. 2. WATER DRAINS SLOW - Obstructed drain pump and/or drain line. 3. WATER DOES NOT DRAIN - Serious obstruction somewhere in the drain line BEFORE the pump (usually a sock or wash cloth that has worked it's way between the basket and wash tub). *You will notice the drain hoses collapsing as you pull a vacuum if there is a serious clog. Let me know if this helps you.
Posted on Aug 18, 2007
Thank You!!! Though this was posted in August of 2007, I found it useful today! My washing machine was making a noise so I thought I would stop the cycle to check what was "clanking" on the glass. When I tried to resume the wash it showed an error code of F-01. I went to the manual and tried the manufacturer's solution which was to turn in on and select drain/rinse cycle. After numerous tries I decided to do an online check and THANK THE LORD!!!! I found this web site. After scrambling around for a while trying to locate the correct tools to remove the lower kick panel door, I was victorious in removing it. I then proceeded to undo the clean out valve's lid and to my suprise, it had obstructions (one necklace, a part of an earring, a neddle, several pellets from my son's pellet gun and to my suprise...a AA battery!
I followed jsrocks516's instructions and am proud to report that my washer is working again!!! Thanks Again!
Posted on Jul 21, 2008
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The IE fault code indicates that your washer is not filling properly with water This error code is displayed if the washer is not fully drained within 10 minutes. I will give you troubleshooting tips for both the fill problem and the drain problem.
To troubleshoot a drain problem, follow these steps:
Here are some troubleshooting steps for the filling problem:
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