I just had this problem and seems there are two metal pieces where you place the ink. those metals have broken out of the plastic envelop and when I tried to put the ink (without looking) those metal parts broke into the cables that are in the back. Now I think my printer is broken.
Seems I tried to place the inc too hard into the printer but I really didn't press too hard. I think this is a manufacturing problem. It sucks!
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Usually when this happens the printer fails to goes through
the motions of the printing process, kind of stands still with indicator lights
just blinking away. This could be as a result of either of these scenarios. i.Ink cartridge
has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink
is finished. You must replace cartridge one at a time). If lights stop blinking
it confirms that your cartridge has become incompatible or developed
incompatibility. Also if your printer is the type that can work with only one
cartridge, remove one after the other (closing back the lid/cover) to determine
which in the set (black or color) has become incompatible. At the instance the
incompatible one is removed and you close the lid, the blinking will stop (for
printers that can print with one ink cartridge only). Just replace the
incompatible one and start printing again. In most cases the issue is always
with one cartridge. But if both are affected, you have to replace both. Because
of this type of problem, always keep used cartridges somewhere safe; they come
in handy for this type of troubleshooting. ii.The Cartridge
electronic panel is dirty
The electronic panel on the cartridge that makes contact with the
cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the
cartridge with copper “dots”.
Solution is to try to clean this panel with a piece of folded tissue paper
soaked in a bit of methylated spirit. Also try to clean the area in the
cartridge carrier/holder that makes contact with the cartridge’s electronic
panel (Usually this is more difficult). If you cannot reach it with your
fingers, use a stick or something with tissue wrapped around it. Allow to dry
well and return the cartridges, close the cover. The blinking should stop if
the electronic panel is the issue. Once the blinking stops the printer will
..."Open the ink supply andgently move the ink cartridges to the left.
Then reach in to the rightside and you'll find a small (1/2 x 1 inch)
sponge. Push it down andoff/on the machine. try it now. or ...go to
where I found out more than I should know about Canon's and where I got
my quote...http://www.fixyourownprinter.com/forums/inkjet/39177 good
The light you describe is the ink light. When that light is blinking, try this.
Turn on the printer. Open the front cover and look at the carrier for the ink cartridges. There is a white arrow right above the latch for the color cartridge. Once the carrier stops moving, the white arrow should be pointing to a symbol which represents the problem (the reason the light is blinking.) Examples are low ink black, low ink color, sick black ( replace ) , sick color ( replace ).
IF you have just replaced your black cartridge, you might need to replace your color cartridge too. This printer will not work without both ink cartridges installed and full. You cant print with a full black and an empty color cartridge unfortunately, even if you only want to print black.
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.