Question about Brother IntelliFAX 4100 Laser Fax

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Cannot receive faxes or copy, but can send out

Dedicated fax line, set on fax

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I can send faxes but when someone faxes me they get a busy..
I need help Intellifax 4100 Evelyn

Posted on Mar 31, 2009

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Make sure you auto recieve light is on.
check your lights the one for FAX only has to be on only.
not TEL or FAX_TAD
good luck>

Posted on Mar 25, 2009

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Posted on Jan 02, 2017

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SOURCE: cannot receive faxes

Here is the answer fixya...
make sure you auto recieve light is on.
check your lights the one for FAX only has to be on only.
not TEL or FAX_TAD
good luck>

Posted on Mar 25, 2009

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WHAT DOES MNL MEAN


Hi there. MNL refers to manual fax receive. You must manually answer to receive the fax. I normally have it set to "auto" to receive automatically. Use mnl mode if you have fax set up on a normal voice telephone line and not a dedicated fax line.

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Am not receiving fax but able to send fax


Firstly have you connected the same phone line with your phone as well?? or its a dedicated phone line???
changed the settings on the printer
1. press setup (the wrench icon) >>> then go to fax settings>> basic fax>> ecm - turn it off
2. press setup (the wrench icon) >>> then go to fax settings>> basic fax>> auto ans: on
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We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
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TAD
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The TAD answers every call and stores voice messages.
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Brother MFC-8440, send fax ok, but no receiving fax


Hi,

The manual has step by step instructions, I'll include a link for the online version. Section four runs through setting up recieving, if it's on a dedicated line follow the first set of instructions to set up automated answering. If it's a shared line(phone/fax) then continue down to the next section.

Note: for a shared line you may need to contact your line provider for a second number that has a "dedicated ring"


http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000219/MFC-210C_UsaEngUsr_B.pdf

Hope this helps FixYa,

Chris

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1 Answer

I want to fax over a regular phone line nota dedicated line


Yes you can do that..I have one at home myself on the phone line. As for as setting it up its all in your directions. There is no special equipment, you can call the phone company if you want they can make the ring different if its a fax versus a regular call..but that's the only thing you need to call them for...

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1 line is fine as long as the fax is set to auto recieve mode

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Dedicated fax line on system phone


If you have a dedicated fax line, the fax should be connected directly to the phone line. If you have the fax line connected to one of your station ports, you may be able to see which LED lights up on your phone when the fax goes off hook. Or you can just try intercomming all extensions in order until the fax rings.

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4 Answers

Receiving incoming faxes


# Press the button to enter Fax mode. # Press . # Press the right or left arrow button to select [Receive mode settings], then press the button. # Press the up or down arrow to select the receive mode that best suits your needs(you probably want "FAX ONLY" When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only), then press . # Press repeatedly to return to fax standby mode.

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Can't receive fax


Pick up the receiver and see if you hear a fax tone noise. If so then push the start button and hang up. Is this machine on a dedicated line or shared with the main phone number? Sometimes some people will pick up the receiver on their fax machine dial the fax number and wait for a tone before sending. If this is the case the machine can not recognize that is a ax. Make sure your machine is set for auto receive if it is on a dedicated line.

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1 Answer

How to set up 2 fax machines on 1 dedicated line


Set the rx fax to ans on the lowest # of rings and fax mode..Set the tx fax on tel mode..

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