Question about Protron PLTV-32 Television

6 Answers

Girociclo I'll pay to have my ac adaptor fixed!!!!!1

I have the old one...took it to electrical shop but it was beyond their competance....can you help me???? I'm in Virginia at 703 303 1185 is my cell phone...Protron is worthless as they will never have the part!

Posted by Anonymous on

  • 1 more comment 
  • Anonymous Aug 21, 2007

    I don't know how the hell that helps..

  • Anonymous Oct 09, 2007

    Protron has now run out of adaptors...after I sent in my check...they apparently had a 'teaser' supply (my guess is 1 or none). They are the worst logistical and support company in the industry. At one time they were considered reputable in tawaiin. Now most tawaiinese know protron/spectronics is synomous with poor support and customer service. The California attorney general really should investigate this company. Please feel free to file a complaint as I did.

  • Anonymous Apr 07, 2008

    contacted customer service numerous times. given the runaround with many excuses why the part was not forthcoming. they do not have the part and cannot get it. they have my check but I have no part.

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6 Answers

STANGRIDER58

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    An expert who has achieved level 1.

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Hi all.  As the rest of you, the power adapater to my Protron (same model above) gave out, and as indicated in this and other blogs on this site, was told by the company to call back in a few weeks when they "should" have more in stock. 

While it's a bit more pricey, I found a company by going on e-bay "lcdpayless" by typing in the model No. of the adapter.  They make an "equivalent," listed as 99% favorable reviews, that is better and should last longer.  Best thing, it shipped within 24 hours.  If you are like me and don't care to wait months before Protron (they don't take orders) may have one or two more in stock, give it a shot!

Posted on Oct 30, 2007

  • STANGRIDER58 Nov 03, 2007

    More from STANGRIDER 58 (Best Solution). By the way, I received my "equivalent" from lcdpayless within 3 days. As a follow up, it works like a charm! The box will appear slightly different as they have separated elements into 2. The only difference is that you need 2 outlets. All systems are go, and my Protron PLTV-32 now works perfectly. Give it a shot.

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Anonymous

Hi, has anyone actually received the ac adapter, I have called everyday for almost 3 wks, I called again today, and was told they received ac adapters, but it was not for the pltv32, I am now going to try and have the adapter fixed, has anyone tried that? and if so did it work?  I guess I should feel blessed, I have had the tv almost 3 years without any problem, but I can not see throwing out a tv when it works fine with the exception of 1 ill made external part. tina

Posted on Oct 25, 2007

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Anonymous

The phone # is 888-257-8899

Posted on Oct 08, 2007

Anonymous

Call protron..they now have the adaptor for 79.99 be prepared to send them a check and wait another 2-3 weeks! A normal company would accept VISA and fed express the part out....

Posted on Sep 21, 2007

Anonymous

Are you still searching for the AC Adaptor? Do you have a phone number where I can order this AC Adaptor from Protro? My 32inch Protron LCD won't come on and I have a strong feeting it is the AC Adaptor. I also took it to a tech but he was unable to fix it.

Posted on Sep 21, 2007

Anonymous

Protron said that I would have a new adapter(090-02180-13) in 2 weeks. My tv was under warranty but if it wouldn't have been they said you could order an adapter for $79.00. My adapter is over heating and I have placed a small fan blowing into it and so far it has kept it cool and the tv has not shut off automatically as of yet.

Posted on Sep 18, 2007

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