Both devices must have USB 3.0 capability to enjoy the high transfer speed that 3.0 has to offer. Check the other device (not the Buffalo) as see if it has USB 3.0 support.
First, make sure the firmware for the external and the source device are up to date. Next, try swapping the cable.
If that doesn't work, check the source and target hard drives to symptoms of failure. The transfer speed will be slow if one of the drives is failing. The manufacturer of the drive should have free diagnostic tools on their website. If not try WD Lifeguard Diagnostics or Seagate Seatools. If you are running Linux, go with smartmontools.
If the drives are healthy and if 3.0 is supported on both devices check the transfer speed with different files. Transferring one large file is faster than transferring a lot of small files.
If all else fails call Buffalo and request a replacement.
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