My MP3 player appears to have crashed. It is in rescue mode. I have tried to reboot it by inserting a pin into the reset hole. It goes right back into rescue mode. I've tried to reinstall firmwire but the mp3 player shows a hard dics problem and goes back to rescue mode.
Anything unusual happen to the player before the problem started? Dropped it or perhaps unplugged it from pc while synchronising? The most likely fixable problem is a loose connector on the HDD/main board cable, or a failing battery/power adaptor giving the HDD a voltage too low. unfortunately however the HDD on these players is a bit vulnerable to rough treatment. When you connect it to a computer, does it still appear as normal or is it not recognised etc. What operating system PC are you using - perhaps formatting from the PC first before trying to install the firmware will help. Are you using the latest firmware from Dell or are you using a cd that came with the player? Is your player still under warranty or do you want to try and open it up and have a check yourself. Let me know more info and what you wish to try :)
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