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My Jukebox appears to have crashed. It is in Rescue Mode. I have rebooted. I have tried to down load firm wire. When I reboot it, it goes back to rescue mode. When I try to redownload the Firmwire, it says "Harddisc Problem". What do I do. I don't want to lose all of my music.
The solution to many random problems is to simply reset your Dell DJ. This can be done by using a small, thin object (such as the tip of an ink pen) to press the reset button that is on the bottom-left side of the DJ.
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Hold down the play/pause button while it's off, insert a paperclip into the reset button, take it out, and then let go of the play/pause. The DJ should open to a rescue mode, then run disc clean-up.
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