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Self Cleaning ShutDOWN HELP

HELP I was self cleaning my oven this am and in the middle of cleaning it just shut down! I unplugged it and repluged it in and still nothing. The stove works but the oven is LOCKED shut and the panel is blank! Please help any all suggestions appreciated!

Posted by H Keck on

  • 6 more comments 
  • OPTIMUSPRIME Nov 10, 2007

    oven would not start the self cleaning cycle the door is lock and a code is on the display F5E1

  • Anonymous Nov 17, 2007

    Same problem. Used the self cleaning mode. Now the display is blank & the oven door is locked.

  • Anonymous Nov 17, 2007

    Used the self cleaning mode. Now the display is blank & the oven door is locked.

  • Paseo Nov 17, 2007

    Model KGRA806PSS



    Self cleaning, shut down, door locked, electronic control pad out but burners light and work. Have electricity to plug, so not a circuit breaker problem.

  • Anonymous Nov 22, 2007

    On Thanksgiving day the oven crapped out on the self cleaning cycle. What a piece of crap. Don't buy one!!!

  • rchin Mar 16, 2008

    KitchenAid KGRK806PSS00



    Self cleaning, shut down, door locked, electronic control pad out but burners light and work. Have electricity to plug, so not a circuit breaker problem. Any solutions in getting the door open as well?

  • LauraMCL Mar 23, 2008

    I am furious, Suppose to have Easter dinner, turned on the self cleaning cycle and the display went out and the door locked. SO many people having this problem, I am calling Kitchenaide tomorrow and they will be sorry to hear from me

  • piotrek71 Nov 12, 2008

    Exact same problem. It shot down when self cleaning. I removed that rear thermal protection sensor and bridged the wires. It works fine. If it catches on fire, so be it, cause it is a piece of doo-doo. My oven is only two years old and it is on its third touch panel at $130 each. First was replaced under warranty and three months later it went out. Sears did not want to replace it for free since the oven was over a year old. Kitchen Aid, never again.

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5 Answers

jillybean2

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Small Success! Self-cleaning cycle/thermo fuse problem
For the second time when I used the self cleaning cycle on my Kitchen Aid Gas Range the unit shut down, the door locked and front panel was blank.
This time I did talk to the KitchenAid ‘executive management team’ who were very friendly and helpful and said they would fix my stove – free of charge, which they did.

KitchenAid say that they are unaware of this as an ongoing, common problem.

Will everyone who has had this fault or those who will have it in future please call again to KitchenAid directly and insist on speaking to the ‘executive management team’.

Posted on Sep 03, 2008

  • jillybean2 Sep 04, 2008

    No more self cleaning! Dont stand for it !



    Please call the KitchenAid/Whirlpool and ask to speak to the executive management team so they can no longer say "we didnt know about it."

    This problem must be resolved - replacing the fuse each time is not a fix.

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Anonymous

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I had the same issue.
Was self cleaning the oven and everything blew.

Part was $45 delivered. Came with two.
Evidently there are 2 thermo discs on the oven. One is located below the door. The one in the back trips most frequently because the units generate so much heat and are generally close to a wall with no room for the heat to escape.


There are two little flanges to take off, then a cross connector. Then the back panel. About 18screws. From there the thermo disc is in the upper middle of the back of the oven. 2 screws hold it in. It is part 830802. I replaced with a 130degree thermo 9759242 . Hope it helps.

I had a part ordered but did not know how to swap it out.
I ordered a therm disc kit from parts-direct.
I read this blog right before the tech called to come over. Saved $65 as a result of the cancelled call.

Better yet, my wife claimed I was playing on the internet. Proved her wrong.

Two victories in one day.

Thank fixya for both.

Posted on May 31, 2008

Anonymous

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Same issue! A couple of days before last Thanksgiving and then this week, before a party! It's the Thermoprotection switch in the back of the unit. The tech. that was just here said that it was pre-set for 110 deg. Cent. and should be replaced with one that is 130 deg. Cent. He also suggested that Cleaning Cycle No. 1 be used instead of a longer one.

HELLO? KITCHENAID? ARE YOU READING THESE?

Posted on Apr 28, 2008

Anonymous

YUP - it was the thermal sensor - found it & replaced it and now there will be no more self cleaning for me.

Posted on Aug 24, 2007

Anonymous

I had the same problem... the thermal circuit in the back had blown,,little rond thing the size of a quarter with two black wires plugged into it. had trouble getting the door open though,,good luck

Posted on Aug 18, 2007

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The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.


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DON'T FORGET TO HELP
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I suggest 2 hours to allow a good cleaning.
The locked light will turn off when the cleaning is done, allowing you to open the locking lever.
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KGSA906PSS

Took me almost three months to get a new range, and kitchenaid still insist it is an "isolated incident"... They need to be exposed and sued...
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