Question about HP Jetdirect 615n Print Server
This was on the configuration page that i printed out. I have two of these printers that were working fine until a few day ago.
Sometimes you can unplug the printer for approximately 20 to 30 minutes to allow the memory to clear and everything should go back to normal. If not try the next steps I have given you. Error 57 is a main motor error. Remove the toner cartridge and see if the error goes away. If not then remove the fuser in the back with the power off. Lower back cover and remove two screws and slide out carefully. Turn the gear on the fuser to see if the rollers turn. If it is binded then the fuser is the issue and needs to be replaced. Check the gears on the right side to make sure nothing has fallen in and stops them from turning. If all ok, then the main motor needs to be replaced.
Posted on Aug 19, 2007
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