We have recorded voice tracks on the disc. Music transfer does not recognize the device.
We have been through the troubleshooting page of the manual and tried various corrections.
Is this problem common?
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Re: media not detected
According to this manual, it only will download MP3s to your model. It won't recognize the device for other music transfer.
Seems a rather major limitation, but that's it. Sorry to give you bad news.
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Video Demo: http://www.youtube.com/watch?v=4Z8F4ip6Oy4
Want to save to your favorite songs, radio programs and audio from your Mac? Any audio or sound playing on your Mac such as: streaming music, online courses, lectures, radio programs, CD/DVD tracks, VoIP Calls, voice from microphones, etc.
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Olympus uses a Device detector utility to detect the recorder. Some other applications can keep the recorder from being detected. Check for Adobe Download manager running in the tray. If it is, disable and it may work. Some printer controle managers also can cause this not to work.
Also, check if the recorder is listed as a removable drive under My Computer.
What I did was follow the advise from this page -> https://www.fixya.com/secure/support/t1684682-file_transfer_vn_480pc_doesnt_work
Go to Control Panel and press Add Hardware. Search for new hardware and allow windows to go on the net to search for the drivers. It will find and install drivers. After that functionality in the Digital Wave Player will become active and you can transfer your files onto pc.
If you can connect it to a PC with XP on it, and have an iRiver Music Manager; once your device is recognized, you will be able to manually manage files on your iRiver, including deleting any voice recordings on it.
Look in the RECORD folder for your recorded .WAV files. These files may or may not work with Windows Media Player, which can generally be used to burn music files to a CD in the CD audio (CDDA) format or .WMA music data format. Conversion of the wave files into other formats, such as .MP3 is especially difficult since many programs don't recognize the headerless format that Sansa uses for its recorded .WAV files. I had to use JetAudio to convert them.