Question about Motorola Mobility HS820 Consumer Headset

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Mic doesn't work

No one can hear me unless I take the unit off my ear and right against my lips.That's the only way others can hear my voice but as you might have guessed it,this is not very practical since then I won't be able to hear anyone,LOL.

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Is anything blocking the mic? Maybe there's a sensitivity setting on the headset or the phone? I'd recommend connecting it to a Bluetooth Enabled PC and try recording with sound recorder to test the sound quality/volume. If it's ok on the computer, it's a problem with your phone. If it's still quiet on the computer, I'd recommend you send the headset away for repairs/replacement of defective device.

Posted on Aug 17, 2007

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