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Posted on Mar 20, 2009

Coby mp3 player displays a"error 4" code instead of playing music

Pretty new coby mp3 player that all of a sudden wont play music, instead it gives him a "error 4" code. the radio on it will receive and play music however. help please !

5 Related Answers

A

Anonymous

  • Posted on Jan 08, 2008

SOURCE: Coby MP-C848 MP3 Player

how do i get music on to my coby mp3 from the computer, my daughters works from the computer why doesnt mine

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Anonymous

  • 2 Answers
  • Posted on Jun 05, 2008

SOURCE: error(4) what does this mean?

the first time when it was saying error(4) i tried to reset it and when i reset it, it took all my music files away. how do i get my music files back.

Anonymous

  • 1 Answer
  • Posted on Nov 15, 2008

SOURCE: ''Freeware'' COBY software to download pic's, video and music

To upload file to the COBY MP3 player, I went to setting, went to USB setting's, changed MTP mode to MSC mode then I was able to get access to folders with-in the mp3 player.

The_Tonester

Anonymous

  • 563 Answers
  • Posted on Feb 06, 2009

SOURCE: My new Coby MP3 player wont play my music.

I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

Your music may be in the wrong format or it may have DRM protection which is a license created by the recording industry. If you call our tech support number above, we can walk you through discovering why the music won't play.

Coby players can recognize .mp3 and .wma audio formats. If you're pulling the music from iTunes, it's in the wrong format and will not play on a Coby without being converted.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

Anonymous

  • 6 Answers
  • Posted on Feb 14, 2009

SOURCE: COBY MP3 PLAYER MODEL MP610-2G "file sys err"

Go to the Coby website, look for your model player.On the that page there is an option to download latest firmware and the video converter.Download the zip file for the firmware.PLEASE NOTE...when you unzip the file please read the pdf file for instuction before you try to click the actual firmware file.One important reason is because using the firmware update restores your player to manufactures default and deletes all files presently on it....So my advice back up your files and read the instructions carefully.This fireware update is specifically to fix that sys err problem.

I hope it all works out

here is the link to the page
http://www.cobyusa.com/?p=prod&prod_num_id=212&pcat_id=1001

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My coby mp 610 wont play all the music i have on it.

I use a different MP3 player, but I noticed that mine wouldn't play .AAC files, only .MP3 files. I upgraded the firmware of mine and then it played everything. I noticed there is a new firmware upgrade for the COBY 610, so that might be of help to you.

You can find it at the cobyusa.com website by choosing 'Mp3 & Portable', then 'Mp3 & Mp4 Players', then your model 'MP610', from the support page. Or, here is the direct link to the file from Coby's servers.

ca041a9.jpg

Unpacking the zipfile from the Coby Website will give you a PDF file with instructions, and a program file to run.

Your music will be erased when you run this firmware update. The instructions suggest that even if your mp3 player won't startup properly, if you plug it into your computer you should be able to access it as a removable disk, and copy all your music to a temporary folder on your computer.

Here are the steps:

  1. Plug your MP610 into your computer.
  2. Copy all your music to a temporary folder.
  3. Disconnect your MP610 from your computer.
  4. Disconnect as many USB devices as possible from your computer (to simplify identifying the MP610 at a later step, and avoid damaging other devices by trying to load the MP610 firmware into them by mistake.)
  5. Run the Firmware Update program 'MP610 T LCD Firmware Update for file sys err.exe'
  6. You will see a screen with up to 24 numbered, empty boxes.
  7. Connect the MP610 to your computer. It will show up in one of the boxes.
  8. Once the MP3 player shows up, click on the Firmware Feature icon to start the firmware upgrade.
  9. After the firmware update is complete, you will receive a checkmark in the Firmware box.
  10. Disconnect the MP610.
  11. Close the firmware update software.
  12. Turn on the 610 to confirm it starts up and the display reads 'COBY'.
  13. Plug it back into your computer and copy your music back on to it.
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I hope that helps.
0helpful
1answer
1helpful
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It keeps saying file error

Check the format of the music you are playing and if you have music that requires the license it will load the music but not play. It will show up as a file error.
0helpful
1answer

My new Coby MP3 player wont play my music.

I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

Your music may be in the wrong format or it may have DRM protection which is a license created by the recording industry. If you call our tech support number above, we can walk you through discovering why the music won't play.

Coby players can recognize .mp3 and .wma audio formats. If you're pulling the music from iTunes, it's in the wrong format and will not play on a Coby without being converted.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!
0helpful
1answer

Mp3 is froozen it will turn on and off but will not play music

i formatted my coby 512mb mp3 player and now it turns on but wont play
1helpful
2answers

Error(4) what does this mean?

the first time when it was saying error(4) i tried to reset it and when i reset it, it took all my music files away. how do i get my music files back.
0helpful
7answers

Help me please!!!!

probably a stupid question, but are you sure your music isn't copy right protected?
0helpful
2answers

Coby MP-C848 MP3 Player

how do i get music on to my coby mp3 from the computer, my daughters works from the computer why doesnt mine
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