Switch off/on My 910 won't turn off, and displays a screen with basic device parameters, such as BootLoader Version; CPU IDA etc. I've tried nuerous resets, no luck. It does not show as connected to my computer through the dock, so I can't fix it that way. Any ideas, short of leaving it on until the battery dies? Thanks, Andy

Anonymous Nov 27, 2008

tomtom one 3rd edition turns it self on has occoured 3 times-unit is approx, 2 months old.

2 Answers

Anonymous

I had the same problem... my tomtom would turn on but then it would say,, checking gprs firware then it would switch offf and then back on again and show the start up screen then checking gprs firware then just repeat the whole process over and over... the above info helped me so much and now it works perfectly again.... thank you...

Posted on Sep 25, 2007

Jbrennan

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If TomTom Home isn't installed on the computer, you can go to http://www.tomtom.com/home to download the latest version. You'll be walked step-by-step through the downloading and installation procedures. Once that's installed on your computer, you may continue. - Plug the home charger into the wall and into the home dock - Plug the home dock into the computer through a USB port - Put the unit on the home dock, but keep it turned off - Go to http://www.tomtom.com/4987 - Scroll down to the first download choice "Window Update" - Turn your unit on - Run the file May 06 Update, no need to save it, ignore TomTom Home asking you to update - After the program runs, turn the unit off - Disconnect the unit from the mount, turn it back on, and reconnect it - Go to http://www.tomtom.com/6211 - Run the Clear Flash Tool, no need to save it - Open TomTom Home and click 'Download Your Updates' in the first column at the top if it's not there already - There will be a Program Application available for download, say 'OK' - After item is downloaded it will ask you if you want to install the downloaded items, say 'OK' - Using 'Safely Remove Hardware' icon in your toolbar, safely disconnect your GO 910 - You may need to reset the device once or twice (http://www.tomtom.com/7134) - The unit should now boot up with no problems If you have any further questions or comments, please e-mail or call us at 866-486-6866 Monday through Friday, 8:30 AM until 7:00 PM EST. Thanks again for writing. At TomTom we believe in showing you the way the easy way.

How do reset my device if it freezes or does not...

us.support.tomtom.com

Posted on Aug 22, 2007

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