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Sony does not support this burner for any operating system for Win2k and XP. The VRD-VC30 is supported in Win7 but no earlier models (from the Microsoft Compatibility Center). The Vista Compatibility Center lists the VRD-VC20 as unknown for Vista support.
There are work-arounds. Install XP as a virtual computer or in a dual boot configuration on your system and install the hardware on the "XP box". If you have Win7 Pro or Ultimate, you can download and install the XP mode for a free virtual computer. (This requires you to download two programs from Microsoft and install them (Virtual PC and the XP mode itself). Otherwise, you will need a valid XP license to install in the virtual computer software. The dual boot may work better for you since virtual computers can't share files from the main computer directly. They need to be transfered to external media or a different partition or disc that unmounted from the real computer and mounted on the virtual computer.
I have the same problem currently. I have successfully recorded to the Sony CM5 in the past from my DVR, but no longer can. I have Comcast and wonder if they have changed the DVR firmware and blocked output. Also some broadcasts have something in the signal to stop recording. I got half of my program done, and can't record the rest on DVD. I will try to DVR local news, then record to the Sony, to see if it's a signal issue or something with the Sony. I haven't tried to record from a VCR.
I have never use with computer. have connected to VCR and small television, and copy direct from vcr to VRDVC20 and have had no problems. I do have the soft ware disc, as bought mine new and have used only to copy video to CD and if follow directions exact, the will finalize - no problems.
Go to Nero.com the company which made the software for the device and you can download it from there. That is what I did. You need to up grade from what came with the unit.
Make sure the sound (red and white) connecters are plugged in and out from tv or vcr to in on recorder. I have four of these units and have had no trouble.
if your writer is showing in My Computer as a removable drive, you should bea able to right click on the drive icon and select Eject, but the programme you are using to burn must not be set to eject after finalising the disc in the preferences or settings.
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