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I am currently using the basic version online which may be a little different from your version. With in my version I am able to do that by editting the clients information and then selecting the terms under the section named clients billing information.
once you attempt to type it in you have the option to <<add new>>
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Repair is cost prohibitive, time to get a new refrig. Look into the energy star rebates available in your state. Most states are running, or will soon be running, the state energy star rebate programs similar to the Cash For Clunkers car rebates. Each state sets up their own program, and when the funds are gone, you are out of luck. In my state, the program starts March 1, 2010 with a $100 rebate, or $200 rebate with certified "demanufactuer of old refrig" (recycling by a proper recyler)
Is it the Kenmore French Door model made by by LG? I have the similar LG refrigerator since 2/2007 and have had several problems with it. The sound you hear may be a fan motor that is failing or freezing up. The noise will stop when you open the doors because that shuts off the fan motors. In the last two years I have had the refrigerator fan, the air channel duct, the mother board, the ice maker fan, the ice maker duct and the mother board (again) replaced (under warranty, fortunately). After the first service call I installed a power surge protector since a component on the mother board was fried. I think the second mother board replacement was due to a software change related to the ice maker issue. There is also a case related to LG Energy Star ratings (that includes the Kenmore made by LG) that you can register for that is supposed to make free modifications and an ongoing rebate payment for as long as you own the refrigerator. I found an LG service manual PDF on line (search by model number) that has diagnostic codes and test procedures that is very helpful when I need to troubleshoot and communicate with the repair shop.
I don't think replacing the filter had anything to do with your problem. If the ice maker is working then the freezer is OK since they have the same cooling source. I had the same problem with this model refrigerator six months after I got it (in 2/2007). The cooling in the refrigerator section failed. The refrigerator fan and the air duct as well as the mother board were replaced. A year later the ice-maker fan froze up. It and the housing were replaced with improved models. The mother board was also replaced again due to software changes related to the ice maker. This model is also part of an Energy Star/LG case agreement to modify the circuits and provide a lifetime annual rebate payment. Check it out and register on the LG web site.