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I recommend you contacting one of the highly trained CSR's at Products America. They will be able to go over your crib with you and determine what is missing and may even be able to provide you with the missing part. The numbers are 800-205-9642 or 800-772-1041. Call them anytime Monday through Friday from 8am to 6pm CST.
i have located a manual off the internet someone scaned to me. i dont know if it is exactly the right crib. the one that was given to me looks like a carlton or shelby design. i need the screws for it and the size was on there along with the instructions,the screws fit great. i can send it to you if you still need it just email me at [email protected]