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You can either use a paper clip and bend the metal so a long metal part pokes out. Push this metal part of the paper clip into the DVD player where there is a small hole for emergency openings when no power is available to DVD players. The other option is to unplug the DVD player, then unscrew the casing off the DVD player and then you can manually use your hands to remove the DVD.
I have also one liket that and had the same problem. The connector is moving and the screen changing from black to white but sometimes nothing. I've managed to have the screen back normal but only for a moment. Now it is dead again. I'm sure it is he connector to the screen which is very sensitive.
Laser lens may be dirty, try gently cleaning it with a cotton bud with a tiny drip of vodka on the end, i mean the tiniest bit. The lens is the small round, domed clear plastic thing in the player under the lid...if it is top loading. Are playing retail DVD's or any sort of disc you have created on a PC. A lot of players dont like RW-DVD disc's.