Try this hold button 5 sec longer. If not DVD may be jammed in player. Some players have a release pin hole near the DVD draw. You will need a long wood/plastic pin to trigger it. Do not use metal pins. (shock)...
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Dirty or damaged disk. remove screws in back of player (carefully) and gently slide disc out, do not force. Or take player back to store and ask them to fix or replace it. Joe Don
You should try unplugging the DVD player from its power source then plugging it back in. Now try to open it and if that doesn't work than you'll probraly have to take it apart to get the disk out but sometimes the DVD players can get worn out or if you have a cheaper DVD player it might just be freezing up on you. I have had these problems before. I just took the DVD player apart to get my disk and then trashed it.
It not the disc, it won't take a disc ...... if I go to put one in it Makes noise but won't actually take the disc. Would this be the loading gear and can it be fixed or?
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