I purchased an iLO mp3 player that holds 960 songs. It came with 25 free songs already loaded in it. I have tried to download songs from a CD and the internet. It says "files transferring", but there will not show up at all on the mp3 player. I press Menu, then Music, then Songs, or All Songs and nothing happens. The screen shows up as "Backlight". Even the songs there came on the player are not there now. How do I fix this problem? Wal-Mart will not take it back. Thanks.
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