Microtek ScanMaker 9800XL Flatbed Scanner Logo

Related Topics:

Posted on Aug 16, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

"Scanner not found" message

Tried to use the scanner and am unable to do so. Have no idea why the computer cannot find the scanner. Machine starts up fine and seems ready to go. I removed the scanner from the hardware list, uninstalled it and then re-installed it to no avail.

  • monteis131 Jan 13, 2009

    am on a mc with 10.5 operating system. downloaded the latest driver from microtek and tried connecting via usb and firewire. the scanner is still not recognized by the computer.

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 2 Answers
  • Posted on Sep 05, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Sep 05, 2008
Answers
2
Questions
0
Helped
566
Points
2

After new Windows XP drivers installation, the scanner was found

electronic & computer repair& servicre

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 12,061 Answers
  • Posted on Aug 17, 2007
electronic & computer repair&  servicre
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jul 13, 2007
Answers
12061
Questions
0
Helped
4006000
Points
36390

I have found a support site for your scanner that may be of some help... Please check your ports are compatible.. as far as speed and type. Have you installed the MOST up to date drivers etc? Check all cables etc. support.microtek.com/product_dtl_2.phtml?prod_id=22

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I upgraded my computer to XP sp3 , Now I tried to intall the scanjet 2300C but it is not working and message is displayed as " Unable to start the application- the Java Virtual Machine can not be loaded,...

I think you have installed Java to your PC. You have download then install the Java in your PC. then try again.
The link where you get JAVA is given below:
www.java.com/getjava/
0helpful
1answer

Scanner cannpt communicate with laptop

try downloading the driver for the scanner as it may be corrupted or not compatible for the pc/laptop
0helpful
1answer

Computer can't "see" scanner even though plugged into USB port

please check:
if other usb-devices work with your pc, so usb ports of your machine are ok.
try connecting the printer to another machine, using same procedure as u did with the old one

did you get any installation cd with it?
any newer drivers for your win-system available?( inet, manufacturers homepage)

if your system and the printer passed the hardware check, install newer drivers and try again.

wish u luck

0helpful
2answers

Epson all-in-one printer no longer detecting scanner

Your scanner might not work proprietly. Try to take it back to the shop you bought the printer from and report to them your problems.
7helpful
3answers

Unable to select TWAIN source

tried uninstallin and installin canon scanner drivers..nothing works..still seeing unable to select twian source..

so i tried an alternative..here we go..
on vista 64 os/vista any version..click Start>All programs>Windows fax and scan

next click new scan on top and that got me going.

some say there are issues with the way usb talks to old scanners with new operating systems like mine (vista 64). hope it helps until you find the actual cure.
1helpful
1answer

Artec e +48u scanner

quite possible the scanner motor finnaly gave out but lets look at other things first

try connecting to another usb port on comp before that completly take out all of the scanners drivers and programs this could be a simple file corrupt

i know you tried this but sometimes putting a new driver over old driver doesnt usually change the old drivers properties this is when you completly take out all drivers and software and start from scratch for this scanner
1helpful
1answer
0helpful
1answer

HP ScanJet 6200C

Did you try connecting the scanner to a diffrent computer or tried a different cable to connect it to the computer?? Try this and let me know if there are any further concerns. Good Luck
Not finding what you are looking for?

367 views

Ask a Question

Usually answered in minutes!

Top Microtek Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Alexander

Level 2 Expert

171 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Microtek Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...