Question about Kodak EasyShare C330 Digital Camera

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Lens Error: 12

My camera was in my purse when it fell on the cement, and I JUST used it to take a picture and it worked fine. I went to turn it back on, and the lens would not retract and I keep getting a LENS ERROR: 12 and an occasional LENS ERROR: 22. I have tried everything posted on here, and nothing is working. When the camera turns off and before displaying the LENS ERROR: 12 it makes a "clicking" noise. I think the lens "cover" is stuck. Any ideas would be appreciated! Please and thanks. (I have a 16 month old daughter, and I take pictures of her daily. So, having my camera work properly is really important.) THANKS IN ADVANCE!

Posted by Lora_Jean on

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  • Anonymous Nov 10, 2007

    I have the exact same problem with my Kodak C330. One minute it is working fine, than I get Lens Error 12 or Lens Error 22, & when I try to turn it off or no I keep getting this clicking noise & now the Lens will not retract at all.

  • Emolay Dec 16, 2007

    I dont think i dropped my camera yet the carmera is off andd the lens is out.

    When I turn it on it starts out finewith the kodak screen then goes black, after that the kodak screen comes back and it says lens error: 12. What happpened and what should I do?

  • Anonymous Dec 18, 2007

    ughh. i have the same problem!

    My cousin dropped my camera after taking a picture..

    and the lens thingy is sticking out, and when i turn on my camera it doesnt move!

    please let me know when you know what you can do to fix it!



    email me: [email protected]


  • jessjess14 Dec 18, 2007

    i have the same problem. my cousin was taking a picture and she dropped my camera on the tile floor. I picked it up and turmed it on but the lens were sticking halfway out and wouldent move! i tried turning my camera off and on... but that didnt work. I even tried pulling on it! nothing is working!

    how do i fix it?

  • ccsd Dec 22, 2007

    drop on cement floor, now whenever you turn same on the lens error 12 & 22 comes on.

  • Anonymous Nov 09, 2008

    i have the same problem how you
    in german ich hab das gleiche problem;)



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I'm pretty much repeating what everyone else is saying, but hit the base against a hard surface. Don't be afraid to put some force into it! Even after you hit it, however, the lens is liable to jam, and you'll have to manually pull it out if you want it to work.

Posted on May 31, 2011



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Nothing we advise you to do except semnd it back to Kodak to be fixed Be warned it may be as cheap to write it off [claim your insurance] and buy another

Posted on Sep 27, 2007


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If the camera has been dropped or exposed to liquid, it must be sent to a repair store. Your warranty has been voided and you must pay for the repairs. The cost will be more than the purchase price.

Posted on Jan 01, 2008

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