Question about KitchenAid Artisan Series Tilt-Head Stand Mixer

1 Answer

Kitchenaid beater rubs bottom of the bowl

My Kitchenaid beater is rubbing the bottom of the bowl. The white coating on the beater is completely worn away and there is a groove in the stainless bowl. How can I correct this?

Posted by melliemelo on

  • David Shaub May 11, 2010

    In the pivot at the back of the machine, there is an adjustment screw. It's probably under a cosmetic cover plate.

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1 Answer

QuietRiot

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Your beater to bowl clearance has come out of alignment. This can happen naturally over time and with normal use of the appliance. This is something you may correct from home using a flathead screwdriver.

Unplug the mixer, with the bowl and flat beater removed. Tilt the mixing head back as far as the machine will allow. In the exposed hinge, behind where the bowl would normally sit, you will see a 3/8 screw exposed. Turn this screw half a turn counterclockwise (to your left) in order to raise the flat beater from the bottom of the bowl.

This may take a few attempts until the beater is clearing the bottom of the bowl again. If the adjustment screw will no longer turn, do not force it. It is only designed to move so far to make the appropriate adjustment.

Be cautious. Raising the flat beater too high may leave dry ingredients at the bottom of the bowl.

If further information is needed, I would advise you to contact Kitchenaid Customer Service. They may walk through this adjustment through you over the phone and can look into ordering replacement beaters for you also.

Their toll-free telephone number is 1-800-541-6390.

Posted on Jul 08, 2009

  • QuietRiot Jul 08, 2009

    Your beater to bowl clearance has come out of alignment. This can happen naturally over time and with normal use of the appliance. This is something you may correct from home using a flathead screwdriver.



    Unplug the mixer, with the bowl and flat beater removed. Tilt the mixing head back as far as the machine will allow. In the exposed hinge, behind where the bowl would normally sit, you will see a 3/8 screw exposed. Turn this screw half a turn counterclockwise (to your left) in order to raise the flat beater from the bottom of the bowl.



    This may take a few attempts until the beater is clearing the bottom of the bowl again. If the adjustment screw will no longer turn, do not force it. It is only designed to move so far to make the appropriate adjustment.



    Be cautious. Raising the flat beater too high may leave dry ingredients at the bottom of the bowl.



    If further information is needed, I would advise you to contact Kitchenaid Customer Service. They may walk through this adjustment through you over the phone and can look into ordering replacement beaters for you also.



    Their toll-free telephone number is 1-800-541-6390.

  • Lynda Hansen
    Lynda Hansen Dec 17, 2013

    Thank you so much...I can't tell you how many years I've been working with a broken beater! :)

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http://shared.whirlpoolcorp.com/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%209707946.pdf

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Hi ARADAM, you don’t provide the model number or say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, which would helpful, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
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Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.
Tilt-Head models
• Unplug mixer.
• Lift motor head.
8cf1eae.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
eda6563.jpg

• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.
If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

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Hi, LAHR, by the symptoms you describe it appears that it’s time to adjust your mixer’s "Beater to Bowl Clearance" adjustment screw, which should be a pretty easy to do by yourself.
The instructions for adjusting your beater to bowl clearance are located in your Owners Manual. If you don’t have the original manual you can easily download a PDF version of it from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KSM150 and select the file listed for your model that appears under Owners Manuals (66) KSM150PSER1.pdf (732.33 KB) and save that file to your PC. Turn to Page 14 and you will find the instructions for adjusting the mixer head height.
But to save you some time, I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
56a2398.jpg

• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

I hope this helps! – Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

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JOE:You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals:KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC.You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
1aa320c.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.


Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
9d33ad0.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!.hslincoln

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In your mixer's Use and Care Guide, the beater to bowl adjustment is covered and will provide easy instructions to follow about how to adjust your beater back into proper position.

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