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Speed connect drain will not go down completely

Followed directions on how to adjust the cam and when i pull the 'lift rod' up, the stopper will still not go down and be flush with sink. Used different settings on cam. Turned it all the counterclockwise and it will not move at all. Clockwise, it will go down some but not all the way. Now here is the strange thing; when I pull the whole unit out of the sink and attach the 'speed connect', the stopper goes down all the way. What am I missing?

Posted by ntrlvr1630 on

  • 3 more comments 
  • ntrlvr1630 Mar 21, 2009

    There is no compression nut on this faucet. There is a cable that attaches to a 'cam' on the drain tube. This is how the 'speed connect' functions. Aparently all American Standard faucets use this 'speed connect'

  • ntrlvr1630 Mar 21, 2009

    There is plenty of play in the cable and it is sealed so no way to put oil into it. I will try turning the tube to the side although the directions say to face the rear. if that does not solve it; will call American Standard and let you know. Thx

  • ntrlvr1630 Mar 21, 2009

    The only thing one can do with the plunger is to leave it in the locked or unlocked posistion. Directions say it is to prevent tampering. Whatever...nothings easy

  • ntrlvr1630 Mar 25, 2009

    To dlmcmasters...I fixed the problem. It was such a blonde manuever; and I can say that cause i'm blonde. I had the sink on the edge, while working the plunger, instead of right side up so...gravity was my enemy. It works fine now

  • Anonymous Dec 10, 2018

    Thanks, ntrlvr1630. For others stumbling across this thread, here's my comments. I had a Covina faucet with the Speed Connect on an older vanity. Moved the faucet to a new vanity, and found that the pulling the lift lever up didn't drop the stopper, but it did push the stopper back up when I pushed the lever down. The cable was turning in both directions; I took the cam out and made sure that there was only one way to reinsert it. Followed the AS directions on fine-tuning it and nothing helped. I analyzed the interplay of the stopper loop and the cam and while I could see how it push up on the bottom I didn't see any way they interacted to pull it down. I was on hold with AS tech support and scouring the net for answers and came across this thread a few minutes before the guy finally answered. He confirmed ntrlvr1630's statement that the drop of the stopper was purely gravity induced, and wasn't "pulled" down. I not only had the same issue that while I was working on it with the sink tilted, but I still had some gunk in the drain that was impeding the free sliding of the plunger.

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Donni Steen

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Make sure that the compression nut is not too tight where it could bind up the plunger rod. I'm sure you have probably gotten up under to see if it is hitting anything. Also, make sure that the lift rod is adjusted correctly. I am leaning more towards the unit being bound up some how.

Posted on Mar 20, 2009

  • Donni Steen Mar 21, 2009

    You must have the "Cadet" faucet. I installed one of these before. Is the "cable" torqued somehow? I know that the cable is one size fits all. Sometimes it can be a tight fit and the cable has too sharp of a bend in it. If you can't get it your self, call American Std. they will be able to trouble shoot the problem more acuratly. These types of problems can be frustrating. Also, if the cable is coming into the drain assymbly from the rear, try turning it to the side. Try different angles and see if that doesn't free up the cable on it. I have forgotten, is there anywhere on the cable that you can put a couple of drops of 3 in 1 oil into it? Let me know what you find out and if you have any more questions. I'm here to help!

  • Donni Steen Mar 21, 2009

    Your welcome, I thought that there wasn't a way to lube but it has been over a year ago I installed that particular faucet. I didn't have any trouble at the time. Also one more thing........the trim piece on the plungger its self, can you adjust it on this faucet? Most faucets can be adjusted on stopper, plungger what ever you want to call it. You just turn it clockwise to make it more flush with the drain.

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