Visit the official customer service website for this product, http://1800customersupport.com/kawasaki, or call them at 1-877-252-6873. They should be able to sell you one. Target also sells an item that should work. It's called the Kawasaki AVM678 or Audiovox AVM6781, and designed to work specifically with the PVS1965 or PVS1965S. I believe it's $79.99, but only available in their stores, in the portable DVD section of the electronics department.
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it appears yous direct drive motor is damaged. When a disc does not spin, it will say the same as a bad disc. You can easily get this fixed, but not cost efficient. Better off replacing it the component.
unplug the device from the main power cord.remove all the external wires connected from the player.then again reconnect it properly.also check out the disc in another player.or another disc in the same player.
If you wish to get some details; visit the site linked here. Pull up older posts. http://electronicshelponline.blogspot.com/
Line faults & possible causes to LCD & Plasma screen are given with illustrations. You can get an idea about the fault to an extent. Faults to all LCD & Plasma screen are similar, irrespective of its brand and screen size.
Target sells an item which should work. It's the Kawasai AVM678 or the Audiovox AVM6781 (http://www.target.com/gp/detail.html/sr=1-1/qid=1187573577/ref=sr_1_1/602-4888693-8663026?ie=UTF8&asin=B000I5IYAA). It's a universal extra screen. Otherwise, visit the official customer service website for this product at http://www.1800customersupport.com/kawasaki or or call them at 1-877-252-6873. They can probably sell you a splitter or additional screens.
You can order replacement parts from the following web site. We had accidentally cut one of our player to screen cables and I ordered two through this site. Had them within 2 weeks, no problems. http://www.18002526123.com/products.aspx?type=pa&view=104&p=34&sc=6