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If the automatic document feeder (ADF) does not pick up any pages at all, the rollers
inside the automatic document feeder need to be cleaned.
If the automatic document feeder picks up multiple pages instead of single
sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document
feeder tray, and then press Start Copy Black
to pull the pages through the
automatic document feeder. The plain paper releases and absorbs residue from the
rollers and separator pad.NOTE:If the automatic document feeder does not pick up the plain paper, try
cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened
with distilled water.
If the problem persists, or the automatic document feeder does not pick up the plain
paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face
plate from the front of the automatic document feeder, access the pick assembly
inside the automatic document feeder, clean the rollers or separator pad, and then
reattach the face plate.
The doc feeder is the one on top, there's a sensor in the hinge at the rear. If the tab is broken from the top cover, you need to fold a piece of paper and put it inside the horse shoe shaped sensor to get past the error.
the solution to this issue is cleaning the scanner glass below the automatic document feeder(mind you its not the scan bed that you normally use while copying) .you will get the ADF scnner glass once you lift the ADF door,you will see a 1 inch wide scanner glass.that is what you need to clean.
If you want any further support a technician can help you online for free.You can find free online technical support at http://tinyurl.com/m7ghqz
the document feeder of that unit have its own scanner glass. try opening the document feeder and clean the scanner glass with a lint free cloth that is moist with water and also clean the rollers of the document feeder
unplug the power cord from the back of the unit [without turning off the unit ] > press and hold ok and cancel key together > while holding these keys down plug in the power cord back into the unit . do not release the keys > wait for a few seconds it will make certain noises an wud turn off automatically .
turn on the printer again it will go into allignment phase > let it finish.
after its done > try to make a copy from the feeder .
Note - In case [ok and cancel key ] combination doesnot work < u can try # and 6 key combo as well with the same procedure.
This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.
open feeder and check the back where the hinges are you will see a plunger or switch there. manually push on it and see if it changes, if it says close when it is pushed, needs to be adjusted or changed.
This is a genral problem while copying from Feeder as the feeder might be dirty so cleaning the feeder will resolve the problem..
You can go through the below document with the instructions and graphical representation of cleaning the Feeder..
Just click on the link to open the webpage and follow the steps..
Try to clean the fedder twice or thrice if the issue still presists..
Wish u success...