My Ilo 1GB player will start to come up, it will say loading, and then just shut off. If I keep pressing the on button over and over, I can sometimes get it to go, but when it goes to switch songs or podcasts, it shuts off again. Very frustrating!!
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link your USB port between Computer and ILO player.
1.Click on START at lower left corner on you computer. choose "Explore"
2.look for ILO driver on start manu on left hand side. left click one on it. right hand click you will see the drop down options
3. Choose "Format" BESURE that you are going to format ILO NOT your hard drive. it will ask you again that you really want to format it. "yes"
4. copy new mp3 files to ILO. That will be finished. you can start playing it again.
1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up. 2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
This very thing happened to me, it will say ILO searching updating and sorting, and it will say this over and over and over. I found out that there is a certain file called an XML DOCUMENT and it is named "WMPINFO" and i found this on my computer and copied it to my ilo 1gb mp3 player and for me it fixed my problem and i could listen to my music again. Aparently this is the file to make it run or something, if you need this file I can email it to you my email is [email protected]
When you open the XML DOCUMENT with XML EDITOR it will read: