Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Ice Maker floods floor and freezer compartment

The supply line first blew off at the fill tube behind the fridge near the top and flooded the floor. I defrosted the fill tube - not sure it was frozen - and turned unit on again. This time it flooded the freezer compartment instead. Am prepared to replace entire ice maker module but not sure if problem is module, fill tube or inlet valve. Freezer was VERY cold - -20 or so. Any suggestions?

Posted by Ventoux1 on

  • Ventoux1 Aug 19, 2007

    Water leaking from icemaker itself, and down front of freezer and contents. Now have new ice maker module. Removed bottom screw on existing unit but top appears to be held in by plastic clips? When I torque the unit outwards to free it it looks like the clips will break or tear out from the freezer wall. Also, I can't seem to disconnect the power from the back of the freezer. Tried pulling it off and squeezing with pliers as I pull with no success. Probably easier to do with the unit loose from the freezer wall but I can't seem to make that happen either! Any advice?

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You may not have got the supply tube all the way into position so I would check this first. If the water is running down the back wall of the freezer compartment at a higher level than the icemaker the problem is not with the icemaker but with some break in the supply chain. If the water is overflowing from the icemaker then it could be the timer cycle on the icemaker or the water inlet solenoid valve at the back of the cabinet (compressor side). Water leaks need to be traced back to the highest point ( I know how obvious that sounds but sometimes we all miss the obvious). Hope this is of some help.

Posted on Aug 18, 2007

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