Yellow will not print

Check the yellow cartridge, make sure the protective plastic has been removed from the vent holes etc.

Check whether cartridges is placed properly ?

Unplug the unit for 30 minutes and plug back the power chord to the unit .

Hi Kimsmith99

Please do not worry. You can try the following.
1. Simple take the cartridges out from your printer.
2. Use a clean cloth and some distilled water.
3. Clean the copper connections of the print cartridge gently with the help of the clean water and a clean cloth .
4. Take a tissue paper and then try to mark a stamp from the cartridge print head on that tissue paper.e
5. Do it till you get a clear color / black parallel line on the tissue paper.
6. Once you get a clear parallel mark on the tissue paper, insert the cartridge back in to the printer and the take 2-3 printouts.
7. You will get the clear printout for sure. This is my practical experience.
Thanks & Regards
Ashish Rohilla

This is a common problem with compatible cartridges where the chip on the cartridge is faulty, missing or is not making contact correctly with the printer cartridge connectors. The first thing to do is make sure that the plastic seal has been removed from the chip and that it is free of any residual adhesive etc. You can clean this with a cotton bud soaked in isopropyl alcohol or VCR tape head cleaner. DO NOT USE SURGICAL SPIRIT or any other cleanser as this will either leave a residue itself or damage the plastics and rubbers in the printer.

Once cleaned reinsert the cartridge and try again. If this is still unsuccessful the best solution is to return the cartridges to the vendor where you bought them and get another brand of cartridges or use genuine original cartridges. When you find a reliable manufacturer of cartridges, stay with them. Don’t forget to clean the print head and realign & recalibrate the printer at every cartridge change for optimum results. Also make sure that you use high quality paper for the best images results.

If you have colour or photo paper loaded in the Main tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the Main tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or ink cartridge.

Hi,

The steps are :-

Replacing the cartridge:

1. Make sure the printer is on and open the printer cover
2. Make sure the printer is paused and the output tray at the front of the printer is lowered
3. Hold down the cleaning button for three seconds until the print head moves slightly to the cartridge replacement position, and the power light flashes when the print head is in position. Do not move the print head by hand, it will be damaged
4. Lift up the clamp that holds the cartridge you want to replace as far as it will go.
5. The cartridge will rise partly out of the cartridge holder. For black ink replacement, lift up only the smaller clamp on the left.
6. Lift the cartridge out of the printer and dispose of it properly.
7. Remove the cartridge from its protecting bag. Remove only the yellow tape seal from the cartridge. The yellow tape seal must be removed. Leaving the tape on when you install the cartridge will permanently damage it. Do not remove the tape seal from the bottom of the cartridge.Otherwise ink will leak.
8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer.
9. Press the ink cartridge clamp down until it locks in place. Do not press the cartridge itself.
10. Press the cleaning button. The printer moves the print head and begins charging the ink delivery system. This process may take a few minutes to complete. The power light continues to flash while the printer performs the ink charging operation.
11. Never turn off the printer while this light is flashing. Doing so can result in incomplete charging of ink. Even if you do not press the cleaning button, the printer moves the print head and begins the ink charging process about 60 seconds after you replace the ink cartridge.
12. When the ink charging procedure is finished, close the printer cover.

You are now ready to print.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .

Hope this help. Please Rate My Response! Thanks!
PREM

To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer. 


Hope this help. Please Rate My Response! Thanks! 
PREM

What kind of bathroom cleaner worked? exact name? Thanks

The waistinktank has to be replaced. DO NOT only reset the code but change the waistinktank! Otherwise ink will flow into the machine and will cause serious damages!!!!!!!! See link how to do that: http://www.fixya.com/support/t202485-cleaning

spounds like a defective print head bud. these do wear out and most of the time it will cost as much as a new unit.. Good Luck