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Try doing the reset on the sandisk e250 player it may then realiease that all the songs are gone.
To reset your player press the middle button and the menu button at the same time to reset the sandisk e250 player.
Call Sandisk and tell them about your problem. I had the same exact problem. The headphone jack inside is loose. Talk to Sandisk and don't worry about the box, the customer is always right. But after they send you a new sansa e250, sell it on ebay and buy a durable mp3 player like the iriver t10 series. My old iriver dropped on the floor plenty of times and it's still working after 3 years.