Question about HP PSC 1350 All-In-One Thermal Printer

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HP 1350 not working

Everytime I turn the printer on,"CHECK PRINT CARTRIDGE" appears. I can use the usb ports but cannot print and scan.

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  • Katiekins Nov 15, 2007

    Yes, I'm having the same "Check Print Cartridge" edit. I have changed both the black & color cartridges (of course removed the tab, and still the error appears and prevents me from printing. I work at home and this is my printer....any suggestions?



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Check the date on your ink cartridge.  I bet it has expired. If you put in a "new"cartridge but it is even an HP one with an older date, it may not work.
I had my printer stop in the middle of a print job.  It was printing fine and suddenly would not print.  So I refilled the cartridge with an ink kit I had on hand and reinserted it--no go!  Then I opened a remanufactured cartridge I had bought some time ago and inserted it.  No go, despite the fact I could see ink coming from the jets.  I finally gave up and bought a new HP ink cartridge, and it worked just fine.  But it bugged me why the new one would work and the other two that seemed just fine would not.

Later I learned that HP has a chip that reads the expiration date on the cartridges and that is what keeps those old ones from printing.  I found one trick of setting my date on my computer back to a year earlier than the exp date on the cartridge.  I saw the date on the remanufactured one I had tried earlier was 2005, so I set my computer date to today date but year 2004.  After forcing me to do print alignments several times and take the remanufactured cartridge out and put it back, I got it to print just fine.  And that 2005 cartridge that would not work earlier is what I am printing with right now.
Be advised, though, if you try the date setback, that HP printer will buck and try every way to not let you use that old cartridge.  You must say no to reflashing if HP tries to pull that on you.  And you will take out and put back that same cartridge multiple times and keep printing alignment sheets 3 or 4 times before you are successful.  But, if you persist, you can get it to work.

Posted on Oct 29, 2007

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Is the cartridge in good order? Have you changed it recently? If so did you remove the tab? If yes to all this Remove cartridge and re-seat it More info may be on www.fixyourownprinter,com

Posted on Aug 16, 2007


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1 Answer

Error 1203

The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

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The printer states that their is an automatic alignment problem does not print the black even if a new cartridge is inserted. What could the problem be?

Open the printer cover and remove both cartridges. Check the cartridge area for any obstructions or foreign objects blocking the cartridge carrier path. Also, try to check for the encoder strip (transparent strip behind the cartridge carrier) and make sure it is not unseated from its position. The encoder strip helps with the mechanism of the cartridge carrier in the assembly.
When cartridge is clear and looks normal, close the printer cover. Unplug/re-plug the printer into the power source to reset it. When the printer turns on, firmly re-insert the cartridges. If no error appears on the printer screen, try to print again.
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How do you connect the printer

NOTE: To ensure that the software is installed correctly, do not connect the USB cable until it prompts you to connect it

Insert the green Windows CD into the computer after it
has been turned on and started up.

Once the USB prompt appears, connect the USB cable to
the port on the back of the HP All-in-One, and then to any USB port on the computer.

1. Lower both the paper and the print cartridge door.
2. Connect the power cord and adapter.
3. Press ( On button).
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5. Remove the tape from both cartridges.
a. Hold the cartridges with the HP logo on top.
b. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Make sure you push the cartridges in firmly until they snap into place .

7. Close the print cartridge door.
IMPORTANT: Wait a few minutes while the alignment page is printed automatically.

8. After the alignment page is printed, place it face down on the glass as shown in the picture. Close the lid.

hope this help

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