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Question about HP PSC 1350 All-In-One Thermal Printer

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HP 1350 not working

Everytime I turn the printer on,"CHECK PRINT CARTRIDGE" appears. I can use the usb ports but cannot print and scan.

Posted by poling on

  • Katiekins Nov 15, 2007

    Yes, I'm having the same "Check Print Cartridge" edit. I have changed both the black & color cartridges (of course removed the tab, and still the error appears and prevents me from printing. I work at home and this is my printer....any suggestions?



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Check the date on your ink cartridge.  I bet it has expired. If you put in a "new"cartridge but it is even an HP one with an older date, it may not work.
I had my printer stop in the middle of a print job.  It was printing fine and suddenly would not print.  So I refilled the cartridge with an ink kit I had on hand and reinserted it--no go!  Then I opened a remanufactured cartridge I had bought some time ago and inserted it.  No go, despite the fact I could see ink coming from the jets.  I finally gave up and bought a new HP ink cartridge, and it worked just fine.  But it bugged me why the new one would work and the other two that seemed just fine would not.

Later I learned that HP has a chip that reads the expiration date on the cartridges and that is what keeps those old ones from printing.  I found one trick of setting my date on my computer back to a year earlier than the exp date on the cartridge.  I saw the date on the remanufactured one I had tried earlier was 2005, so I set my computer date to today date but year 2004.  After forcing me to do print alignments several times and take the remanufactured cartridge out and put it back, I got it to print just fine.  And that 2005 cartridge that would not work earlier is what I am printing with right now.
Be advised, though, if you try the date setback, that HP printer will buck and try every way to not let you use that old cartridge.  You must say no to reflashing if HP tries to pull that on you.  And you will take out and put back that same cartridge multiple times and keep printing alignment sheets 3 or 4 times before you are successful.  But, if you persist, you can get it to work.

Posted on Oct 29, 2007



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Is the cartridge in good order? Have you changed it recently? If so did you remove the tab? If yes to all this Remove cartridge and re-seat it More info may be on www.fixyourownprinter,com

Posted on Aug 16, 2007


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My office jet G85 won't print. No error messages appear,it has a new color cartridge,it copies, but won't print from my computer.

If it copies ok, then the issue is either the way it is cabled to computer or the print driver software settings on pc.... How is it connected via USB? Check port and correct driver is in windows/control panel/printers. Reinstall.

How do you connect the printer

NOTE: To ensure that the software is installed correctly, do not connect the USB cable until it prompts you to connect it

Insert the green Windows CD into the computer after it
has been turned on and started up.

Once the USB prompt appears, connect the USB cable to
the port on the back of the HP All-in-One, and then to any USB port on the computer.

1. Lower both the paper and the print cartridge door.
2. Connect the power cord and adapter.
3. Press ( On button).
4. Open the print cartridge door. Make sure the print carriage moves to the center.
5. Remove the tape from both cartridges.
a. Hold the cartridges with the HP logo on top.
b. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Make sure you push the cartridges in firmly until they snap into place .

7. Close the print cartridge door.
IMPORTANT: Wait a few minutes while the alignment page is printed automatically.

8. After the alignment page is printed, place it face down on the glass as shown in the picture. Close the lid.

hope this help


I have refilled ink in the hp 1350 but the orange light is still flashing beside Check print cartridge and i cant print

Those cartridges have electronics inside to tell the printer when they are empty, there's no guage inside the cartridge. Online you might find ways to reset your cartridge, but the best is to buy a new cartridge.

Replaced ink cartlidge and now wont print

After replacing the ink cartridge you should print the alignment page to work product perfectly.
Follow the below instructions to print alignment page:

  1. Turn on the HP PSC 1200 or 1300 series product.
  2. Disconnect the USB cable from the all-in-one.
  3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
    1. Press and hold Cancel .
    2. While holding Cancel , press On .
    3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
    4. Press Cancel again.
    5. Press Copies .
    6. Press Paper Type .
    7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
  4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
  5. Reconnect the USB cable.

If the issue still persists, perform semifull reset by following the below instructions

  1. Unplug the power cord from the wall outlet.
  2. Unplug the power cord from the back of the all-in-one.
  3. Wait 30 seconds and plug the power cord back into the wall outlet.
  4. Plug the power cord to the back of the all-in-one.
  5. When the lights begin to flash, press and hold the On/Resume and Number of Copies Buttons.
  6. When only the On/Resume light is flashing, release the buttons.
  7. When the On/Resume light is steady, the reset is complete.


Black doesn't work on HP psc 1350 printer

Printer unplugged from power, and USB cable unplugged from computer. Open the printer again, and take all of the ink cartridges out. You may want to don a pair of dishwashing gloves, (or something similar), to keep any chance of ink getting on your fingers.

Use a clean, lint-free, cloth, and soak it in as hot a water as you can stand, then wring it out until it's damp.
Wipe the area of the inkjet ports on the body of the printer.
To explain where these tiny ports are located, let's go back to the ink cartridge itself.
Before you installed the ink cartridge, you had to remove a piece of cellophane tape, or aluminum foil.
This area on the ink cartridge, is where it's inkjet ports are located.
Where these inkjet ports are on the ink cartridge, and where they line up on the printer body, is where the corresponding inkjet ports are on the body of the printer.

I'm suggesting, that ink has dried in these inkjet ports for the black ink cartridge. The warm water cloth will help dissolve this ink, and clear the inkjets on the printer body.
I would wipe in one direction only, and turn the cloth to a clean area, as the dried ink builds up on it. When hardly any ink is present on the cloth, I would then use a hair dryer set to low. Move the hair dryer constantly, and do not hold it in one place.

You want this are dry before you reinstall the ink cartridge. Once you are satisfied it is dry, reinstall the ink cartridges, close the printer.
Plug the printer back into power. (Dry hands!)
Plug the USB cable back into the computer. Wait until the printer has rest itself back up, then turn press the Power On button.
(Some printers rest themselves when they are plugged back into power, some rest themselves only when the Power On button is pushed)

I would align the heads, and print out a test sheet.
You may have to go to Diagnostics, and have the printer check itself. (Start>HP>Photosmart>Help,
will guide you to the Diagnostics section)

Red light ink cartridge keeps on blinking

what does it say next to the blinking light for example check paper, check ink cartridge, etc.?


Alignment sheet prints---cannot print anything else

u will have to first scan the alignment paper in your scanner this will solve your problem

Hp psc 1410v

Could be a number of things. I would try looking in printer settings first. Click on your printer, go to properties and check all settings, it may be set to do this or similar. If no go, try uninstalling and reinstalling it, or just turning it off and unplugging, replugging and turn on again can often reset irregulariites. Also try resetting default printer settings too.
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