Check the date on your ink cartridge. I bet it has expired. If you put in a "new"cartridge but it is even an HP one with an older date, it may not work. I had my printer stop in the middle of a print job. It was printing fine and suddenly would not print. So I refilled the cartridge with an ink kit I had on hand and reinserted it--no go! Then I opened a remanufactured cartridge I had bought some time ago and inserted it. No go, despite the fact I could see ink coming from the jets. I finally gave up and bought a new HP ink cartridge, and it worked just fine. But it bugged me why the new one would work and the other two that seemed just fine would not. Later I learned that HP has a chip that reads the expiration date on the cartridges and that is what keeps those old ones from printing. I found one trick of setting my date on my computer back to a year earlier than the exp date on the cartridge. I saw the date on the remanufactured one I had tried earlier was 2005, so I set my computer date to today date but year 2004. After forcing me to do print alignments several times and take the remanufactured cartridge out and put it back, I got it to print just fine. And that 2005 cartridge that would not work earlier is what I am printing with right now. Be advised, though, if you try the date setback, that HP printer will buck and try every way to not let you use that old cartridge. You must say no to reflashing if HP tries to pull that on you. And you will take out and put back that same cartridge multiple times and keep printing alignment sheets 3 or 4 times before you are successful. But, if you persist, you can get it to work.
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problem could be due to a communication failure between one of the printheads
(cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps
below to identify and fix cartridge issues:
Make sure the printer is on.
Open the printer cover. The
print cartridge carrier moves and stops at the loading position, unless
the All-In-One is busy. Note: If the carrier does not automatically move
to the center, turn off the printer or unplug the printer from the power
source and then carefully slide the carrier to the center.
Remove both cartridges from the
Close the printer cover.
Re-brick your printer by
pulling out the power supply - black box behind the printer where the
power cord is plugged in to, and re-plug after 30 seconds.
When the printer turns on, reinsert
one cartridge first. Close the printer cover and check for any errors.
If no error appears, reinsert
the other cartridge. Close the printer cover.
Replace whichever cartridge is
causing the error to appear with a new genuine Lexmark cartridge. Try to
print a document again to verify that the problem is fixed.
If it copies ok, then the issue is either the way it is cabled to computer or the print driver software settings on pc.... How is it connected via USB? Check port and correct driver is in windows/control panel/printers. Reinstall.
Open the printer cover and remove both cartridges. Check the cartridge area for any obstructions or foreign objects blocking the cartridge carrier path. Also, try to check for the encoder strip (transparent strip behind the cartridge carrier) and make sure it is not unseated from its position. The encoder strip helps with the mechanism of the cartridge carrier in the assembly.
When cartridge is clear and looks normal, close the printer cover. Unplug/re-plug the printer into the power source to reset it. When the printer turns on, firmly re-insert the cartridges. If no error appears on the printer screen, try to print again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
NOTE: To ensure that the software is installed correctly, do notconnect the USB cable until it prompts you to connect it
Insert the green Windows CD into the computer after it has been turned on and started up.
Once the USB prompt appears, connect the USB cable to the port on the back of the HP All-in-One, and then to any USB port on the computer.
1. Lower both the paper and the print cartridge door. 2. Connect the power cord and adapter. 3. Press ( On button). 4. Open the print cartridge door. Make sure the print carriage moves to the center. 5. Remove the tape from both cartridges. 6. a. Hold the cartridges with the HP logo on top. b. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Make sure you push the cartridges in firmly until they snap into place .
7. Close the print cartridge door. IMPORTANT: Wait a few minutes while the alignment page is printed automatically.
8. After the alignment page is printed, place it face down on the glass as shown in the picture. Close the lid.
check out the port u r using to print, follow the setup instructions to select the correct printer port.... if not, go to:
- Start - Control panel - printers - right click the printer u need - properties - ports..... check if it's on LPT1 or other and the printer is USB connected - try the diferent USB001, etc to find the correct port........
If this doesn't work: check out if printer is "use printer offline" and turn it online or paused....
If all this does not fix ur problem try chanching the usb cable.....
clarification please. well sometime and i chance usb port and it works. or restart your computer. there should be a software that you download onto your computer that comes with the printer. you should open the software everytime you scan/print something.
There is a great possibility that that the cartridge is bad.
You could take it back to Ink Stop to check and for an exchange.
Most of the time the cartridge may be overfilled.
Check the cartridge printhead, if it is wet, blot it dry with a paper towel.
If is a color cartridge, check for all 3 colors are present
by pressing the printhead on a piece of paper
if 1 color is missing, the printer will sense the cartridge as bad.
Do the following steps in installing the cartridges
Remove both catridges
Unplug printer, wait 3 minutes, plug back printer.
Turn printer back on
Wait until printer stop
Check the contacts of the cartridge to be clean
Install both cartridges.
Check usb cable if they are installed firmly and correctly. Check proper voltage input though designed as Autovolt system.
Try plugging the usb cable on another free usb port or you may try another computer to check if your printer works.
See if there are blinking lights and error codes. You can google for its error codes.
Check flex cable continuity, maybe some rodents have eaten it.
Remove ink cartridge, turn the power off and clean cartridge contacts including the holder contacts, turn it on and return cartridges. You may try borrowing a working ink cartridge of the same type from a friend.