Question about Kenmore 24872 Top Load Washer

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Kenmore agitates, but no spin or drain

After agitation it won't spin or drain; timer stops. I can push timer and advance to next wash option but agitation is the only action. I was able to drain the water by lowering drain hose into a bucket. Same for all wash options. Could this have anything to do with the pump? Any suggestions? Thx

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Your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley you should remove the pump from the washer and try to rotate its pulley manually. If it doesn't turn freely(frozen or stiff) it should be replaced. In case of a broken pump's belt or belt looks quite worn, replace it. In any case,check the pump's pulley before you replacing the belt. Good luck !

Posted on Aug 16, 2007

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