My kyocera rise mobile connection turned off 4 hrs and kept turning off and on and now it won't receive or make text or calls I even tried turning it off and back on and taking the battery out 25 mins nothings wroking Btw virgin mobile is where i got the phone

Hi Diane, The link below is a youtube video showing you how to fix your phone....CHEERS..
https://www.youtube.com/watch?v=0PAB6khykWE
How To fix any Android Phone Tablet that won turn on

Can't send SMS text but can receive and can mak... ' T-Mobile Support

https://support.t-mobile.com/thread/58801?tstart=0

T?Mobile US, Inc.Feb 24, 2015 - hi ! i really need help ! i can't send SMS text but I can receive . i can also make a call . i tried: turning it off then on . both the device and the. Can't send text or sms messages on my galaxy s4 ' T-Mobile Support
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Do you have MMS enabled on your device? Go into your messaging/texting settings if it has a MMS or Multimedia option, make sure it is enabled.

Also, have you tried turning it off and on again? I would try this first.

clean battery terminals with a pencil eraser then recharge phone for about 2-3 hours..nothing happens? call 18883221122 ask for replacement phone or battery..will be free if under warranty or you will be offered a discounted replacement phone..im a customer support representative..

There is no method to access the lock code from the user interface of the phone. The default lock code is usually either 0000 or the last four digits of your phone number. If you have forgotten your lock code, you need to reset the phone, however, this will wipe out everything save in the phone.

Call Virgin Mobile Support for further details. Click 'Support' at the top of this page and ask Virgin Mobile's Customer Care via phone or email. You can also click LIVE CHAT on the left side of this web page, if available.

its software problem try to factory restore

That means your cellular data connection is barred. Ask your operator to open it and configure your settings of your mobile.Your network operator will charge for it.

1. • 1 Turn on your Kyocera Qualcomm pdQ by pressing and holding the "Power" button until the welcome screen is displayed. If the keypad is open, press and hold the "Power" icon located on the right hand side of the phone's screen. Repeat the process to turn the phone off.
     
   • 2 Install the Palm Desktop Organizer software. Connect your phone's cradle to your computer and plug in the power cord. Remove your Kyocera Qualcomm pdQ from its cradle during installation. Exit any Windows programs on your computer. Put the Palm Desktop CD into your computer's CD-ROM drive. The installation screen will appear, click the "Install" button and follow the on-screen instructions.
     
   • 3 Perform your first information HotSync. Click the "Palm Desktop" icon on your computer's desktop. Click the "Sharing" button in the Windows taskbar to open the HotSync Manager, then click "Local." Turn on your phone and put it in its cradle. Open the Kyocera Qualcomm keypad, tap the "Sharing" button to open the HotSync menu and select "Local Sync." Enter your username on the computer and click "OK." When the sync is complete, a "Process Complete" message will display.
     
   • 4 Make a call with the keypad closed. Pull up the antenna on your Kyocera Qualcomm pdQ and wait for the signal strength icon to be displayed. Use the numeric keypad to enter the phone number. Press the "Send" button to make the call and the "End" button to hang up.
     
   • 5 Make a call from the call history on your Kyocera Qualcomm pdQ. Press the right "Smart Key" and use the "Up" and "Down" button to scroll through your call history until the desired number is highlighted. To see more information about the number, press the left "Smart Key." Press the "Send" button to make the call and the "End" button to hang up.
     

Call your Service Provider
Ask them send you the MMS settings of your mobile
They will send them to you as a text message
When you receive them save an run then turn your mobile off for 5 minutes then turn it on
Then your mobile will send and receive picture messages

Hello,

1. Turn the mobile phone off for a second and turn on, check if you have network signal. If still not working, try #2
2. Turn off the phone and remove the battery and sim from the phone for a couple of second. Return everything and turn on the phone. If still no network or no signal from you network provider, try #3
3. Turn off the phone and remove the battery and sim from the phone, insert the sim card to your other phone and check if you can make and receive calls and text messages.
4. Insert a your other sim card from your phone and check if you can do the same.

**With this, you can identify what needs to be repaired or replaced. (Sim card or Mobile Phone). If you cannot make and receive calls and text messages using no. 3 method, it is the sim card that has the problem and needs to be replaced. But if with #4, the phone has the problem and not the sim card. You need to contact your Service/Network Provider from technical help.

Thank you.