Question about HP ScanJet 6200C Flatbed Scanner

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Makes grinding noises, refuses to scan; WinXP

We were scanning some papers when suddenly a notice appeared "could not initialize device". Went through the HP diagnostics resulting in downloading 9 new updates. Re-booted the computer as directed and tried the scanner again. It now refuses to move the light bar and the drive stutters and makes terrible noises. At one point I had to lay it on its side could that have caused problems? Thanks for your help.

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  • jdnickell Aug 16, 2007

    Where is the closest repair station to Coeur d'Alene, ID?

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Take a look on the underside of the scanner. there may be a switch that goes from lock to unlock. try to move it to lock and back into unlock. this lock is usually used to lock the bar from moving during shipping. if this got moved back to lock or bumped while you had it turned over, the scanner will not allow the bar to move.. try this first.

Posted on Aug 16, 2007

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In my slightly different case, a HP Scanjet 7400c) made grinding noises right after the bar reversed direction.

First greased some parts but that didn't help much.

Then noticed there is a spring that tensions the belt. Replaced that spring and it instantly cured the problem.

Makes grinding noises, refuses to scan; WinXP - makes-grinding-noises-refuses-scan-tx4ynd2s3fuel3vgdkbfoa1d-3-0.jpg

Posted on Jun 25, 2015

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