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Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Hp 7410 Will not power up after an ink cartridge change

My partner's All-in-one died and she was on line with tech. support for over 2 hours trying to get it up and running. The machine is maybe 4 years old and gets moderate home office use. We tried all the "unplug, press #6, plug back in" and we checked all the moving parts. The power button does not seem to work, the screen does reset to the HP screen but then goes to Align Cartridges and never moved from there. Now I'm seeing posts online about other 7410s dying after ink cartridge changes that damaged a little part. Is there any way to get these things fixed or is it dead for good? They are offering her a 6180 "upgrade" refurbished for more than it costs to buy a brand new one at Best Buy! She really liked this machine and we would love to just get it fixed, especially since it cost over $500. Can a technician put a new "brain" in this thing if needed? Thanks, Cenna

Posted by cenna on

  • Anonymous Jan 12, 2009

    I have an HP 7410 with a same/simlar problem. It will not power down or power up. The powere button does not light and seems to stay stuck or dead. I can unplug and replug in the power cord but it does nothing and the lcd screen seems to be stuck also. Any fixes please pass along. Thanks!

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2 Answers

Bionicfly

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Everything lilacgerry says is like that. It's like george bush trying to fix your printer. Go back to bed you don't know anything

Posted on Jun 17, 2008

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Geraldine Watts

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If it is in warranty and they are offering this deal, tell them that they have to honour warranty to meet consumer rights. If out of warranty i suggest taking it to your nearest pc place and getting a free quote.

Posted on Aug 16, 2007

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Related Questions:

0helpful
1answer

My 7410 will not power up. The "HP Advent screen appears to just idle along and the only thing that changes it is to disconnect the power cable.

Hi,

If the printer powers on and stays Idle with HP logo screen, you try reset the printer as below (try next step one after the other, if it doesn't fix)

Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Partial Reset

  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

Semi-Full reset


  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.

NVM Reset

  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.

Regards
Riztech
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1answer

My 7410 keeps saying to add a black ink cartridge but i did

Remove black cartridge and check to insure the spring has not broken loose.
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Replacement instructions for ink cartridge carriage assembly

Please follow the link below to HP Web site. This will take you to the HP 7410 Setup Chart. The cartridge instructions you need begin in frame 10.

http://h10032.www1.hp.com/ctg/Manual/c00236206.pdf

Don
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1answer

My HP 7410 tells me that no cartridge is installed despite a tight fit and new cartridge. Please help!

If the cartridge is a new HP one and it is fitted with the usual chip on the front you have either a duff cartridge or you have damaged the chip while installing it.

If it is a re-filled cartridge then the HP software will try to kick it out and you will either have to disable the ink level detector bit of the HP software or try a different supplier for your cartridge
0helpful
1answer

Prints blurry every other line with black color

Hi,

Is it the ink cartridge contacts you already cleaned? If so, then you can also clean it using the tools menu from the printer panel:

-press setup menu, then go to tools
-select clean print cartridge and press ok
-it will print a test page. If the printout is good, you can try printing again.

I hope this helps.

Regards,
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4answers

Hp Office jet print cartridge error

Remove the cartridge and look at the cartridge holder. There should be a spring sticking out from the right side of the holder. The spring on these often breaks loose and will not allow the cartridge to seat properly. (Look at the left holder and compare it to the right one. They should look alike.) If the spring is loose, meaning the holder is broken, the holder needs to be replaced. I've tried gluing the spring in place but did not have good luck with this.
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Ink cartridge carriage HP 7410

i would trace the line back and put a small wire to replace the broken path.
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HP Office Jet 7410 - Streaks in photos

try this link. copy and paste it into your address bar.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00219809&cc=us&lc=en&dlc=en&product=391194&dlc=en&lang=en

also you can search at the top for answers to other problems if this does not help.
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HP 7410

Sounds like a bad cartridge, you may want to try an original, it may be worth the cost instead of a new printer. First clean contacts on printer w/alcohool and put the cartridge back in. Not fixed try a new one may be worth the $40
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2answers

Printer not printing

if you purchased generic replacement cartridges,you may have gotton bad cartridge(this happens alot),if not you're print head may be clogged,if that's the case you will need to bring it to a repair shop to be cleaned,very messy you would not want to try to clean
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